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XR2 Remote stops working

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After I turn my TV on the remote stops working and the all power light stays on. If I remove the batteries and put them back in then it works again, but only until I use it then it stops and the light stays on again. Any help here?

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Posted by
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Replace the remote.

Comcast service centers give them away for free.
Posted by
Official Employee

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Adding to Rick,if you can, swap your RNG150 out for an XG2 (more functionality).

 

Also, unrelated, to X1, your modem is way out of spec. check your connections, splitters etc. Your cable box is well within spec.




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