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XR11 Remote Color peeling

New Poster

XR11 Remote Color peeling

Hi, I'm just woundering if this is happening to anyone else. I have had my XR11 remote for a while now and if started to notice that the dark grey color is peeling off of the remote very easily, It even comes off with me just scratching it with my fingernail

Gold Problem Solver

Re: XR11 Remote Color peeling

Comcast service centers replace remotes for free.....
New Poster

Re: XR11 Remote Color peeling

Yes. The same thing is happening to two of my remotes.

Not sure if it was a faulty batch of rubberized paint or what. Not a huge deal, but it’s leaving flakes and powder on my couch and etc.

I’ll exchange them at the service center when I’m in that area.
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