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XG1v4 4K box humming noise?

New Poster

XG1v4 4K box humming noise?

I recently acquired two XG1v4 boxes from comcast and they both make a humming noise that is driving me nuts. When the volume is low on the tv or during a quiet scene I can hear it. Also when the tv is completely off the noise is present.


Is there a fan in in this box that is making this noise? I'm actually having a hard time sleeping because the one in my bedroom just makes that constant humming noise.


My old boxes that these are replacing are very quiet compared to these new boxes.

Official Employee

Re: XG1v4 4K box humming noise?

You shouldn’t hear a thing, swap it out.