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X15 remote

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X15 remote

The back lighting on the remote stopped working.  Any idea how to turn it back on?

Service Expert

Re: X15 remote


@mikecu wrote:

The back lighting on the remote stopped working.  Any idea how to turn it back on?


I don't recall this issue coming up before. If the remote is otherwise working perhaps remove the batteries for 3 minutes and then put back in to soft reboot? new remotes are available at your Comcast store. 




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