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X15 With Sound Bar

Contributor

X15 With Sound Bar

X15 does not turn my Samsung sound bar on/off, the X11 did.  Anyone else having this issue?


Accepted Solutions
Contributor

Re: X15 With Sound Bar

The XR11 always worked with the soundbar, it is the X15 that doesn’t worked.

i ended up putting the x15 With a tv that has no soundbar connected, and brought back the x11 to 

the tv with the soundbar, and all are working fine.

Not a fan of the x15.

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Official Employee

Re: X15 With Sound Bar

What processes did you use to find the codes?
Contributor

Re: X15 With Sound Bar

I followed the “set up your remote” function by clicking the A button on my remte.

Expert

Re: X15 With Sound Bar


@pmell20 wrote:

I followed the “set up your remote” function by clicking the A button on my remte.


Try this:

 

https://www.xfinity.com/support/remotes/

Contributor

Re: X15 With Sound Bar

Thanks.  Did what you recommended, and the sound bar still will not turn on/off when I hit the power button.  I have to use the remote for the sound bar, which is a nuisance.

 

Expert

Re: X15 With Sound Bar


@pmell20 wrote:

Thanks.  Did what you recommended, and the sound bar still will not turn on/off when I hit the power button.  I have to use the remote for the sound bar, which is a nuisance.

 


In another thread, someone had an XR11 remote and it worked with their soundbar.

Contributor

Re: X15 With Sound Bar

The XR11 always worked with the soundbar, it is the X15 that doesn’t worked.

i ended up putting the x15 With a tv that has no soundbar connected, and brought back the x11 to 

the tv with the soundbar, and all are working fine.

Not a fan of the x15.

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