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Member Since: ‎09-14-2013
Posts: 1
Accepted Solution


How can current customers get the X1 platform?

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Silver Problem Solver

Member Since: ‎10-10-2013
Posts: 7,715

Re: X1

This was posted earlier today in another thread by ComcastTeds:



Due to the overwhelming success of the X1 Platform from XFINITY, we are deploying equipment at a much faster pace than expected and are having a tough time keeping X1 boxes in stock. While it’s great that customer response has been so positive, we need to make a few changes to ensure we manage the available inventory against business needs through the rest of the year.


As a result, all new X1 installations in all areas were recently put on hold. 


You are able to get on a list to be contacted once the current inventory issue is resolved.

That can be done at the website below: