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X1 remote

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New Poster

X1 remote

Just started having a problem with my remote. When the voice button is pushed, the remote goes dark then the light flashes green four times.
Accepted Solution

Re: X1 remote


JWM59 wrote:
Just started having a problem with my remote. When the voice button is pushed, the remote goes dark then the light flashes green four times.

sounds like the remote's batteries are low and use of the voice function causes the remote to 'reboot'. did you try new batteries?

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Service Expert

Re: X1 remote


JWM59 wrote:
Just started having a problem with my remote. When the voice button is pushed, the remote goes dark then the light flashes green four times.

sounds like the remote's batteries are low and use of the voice function causes the remote to 'reboot'. did you try new batteries?




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New Poster

Re: X1 remote

Even though it said the batteries were at 60%, putting new ones fixed it.
Thanks for the reply.
Service Expert

Re: X1 remote


JWM59 wrote:
Even though it said the batteries were at 60%, putting new ones fixed it.
Thanks for the reply.

alkaline batteries seem to work best and longer for me




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Mark an Answer!solution Icon

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