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X1 HD preference

Posted by
Visitor
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Message 1 of 2
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Installed a replacement X1 control box. Now I have an unwanted "Switched to HD preference" .

How do I turn off this unwanted HD preference?

 

Did not have this with my previous X1 box. 

 

Thank you..

1 REPLY
Posted by
Contributor

Message 2 of 2
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@edkim88

 

Follow this link and it will provide you with steps on how to disable/enable this feature. Any additional questions, just ask.

 

https://www.xfinity.com/support/cable-tv/x1-auto-tune-to-hd-channels/