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X-1 box shuts off by itself

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X-1 box shuts off by itself

Over the past 5 to 7 days, the X-1 box will shut off by itself. We turn off the TV and box stays on, but later in the day, we see the X-1 Box is then also off. It comes on without rebooting. 

 

1. why is this happening?

 

2. will this mean we could miss programs we have scheduled for recording?

 

 

 
 
Service Expert

Re: X-1 box shuts off by itself


Starflight wrote:

Over the past 5 to 7 days, the X-1 box will shut off by itself. We turn off the TV and box stays on, but later in the day, we see the X-1 Box is then also off. It comes on without rebooting. 

 

1. why is this happening?

 

2. will this mean we could miss programs we have scheduled for recording? 


the set top boxes are always on so you won't miss making a recording. The boxes can be put into power save mode by the TV if your set top boxes are set to watch for the TV's command as it is turned off. If you go into Comcast Labs menu, ou can set HDMI Link to off.




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