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If I do that I will loose all I've saved
Only the last 60 hours of recording is saved to the cloud..
These problems are on my TV watching never phone so no need for this cloud thing I'll never watch from my phone always TV for as I'm disabled never go anywhere
The Comcast Cloud is not the same as your iPhone Cloud. The Comcast Cloud is for the recordings your X1 box does.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and full service address. You can private message me by clicking my name and clicking private message.
Moved to Customer Service
Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division.
To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.
This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
For more about these open Xfinity Hotspots see here.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.