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What does it mean when my X1 DVR box says CASt?

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New Poster

What does it mean when my X1 DVR box says CASt?

Today I lost my cable.  I called Comcast to troubleshoot.  When rebooting my DVR box now say CAST and I get an error code RDK-03003.  What does this mean?

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Re: What does it mean when my X1 DVR box says CASt?

I already have one scheduled.  Thank you

 

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Gold Problem Solver

Re: What does it mean when my X1 DVR box says CASt?

If you have unplugged and rebooted your X1 box that is not good. The box is fried.

RDK-03003 means the box has a totally unusable connection to the Comcast network.

Either the box has gone bad or something has changed big time with your connection to the Comcast network.

Suggest you have Comcast send a tech out to troubleshoot.



dstho128 wrote:

Today I lost my cable.  I called Comcast to troubleshoot.  When rebooting my DVR box now say CAST and I get an error code RDK-03003.  What does this mean?





New Poster

Re: What does it mean when my X1 DVR box says CASt?

I already have one scheduled.  Thank you

 

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