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Using a Slingbox with X1

Regular Contributor

Using a Slingbox with X1

Currently using a Tivo Premiere with Slingbox Pro HD with component cables. The current X1 dvr Arris box doesn't have component jacks on the back only composite. Cable Tech is coming tomorrow to check with a problem I am having with Arris box. Was going to give back the cable card with Tivo (disconnect it) but my question will the Slingbox work if I hook up with composite and know I won't get HD when using on devices or should I ask the Tech if they have an X1 DVR box with component jacks I believe the Pace box does. Is the Pace box an older X1 model? and is there any new X1 DVR with component jacks? Thanks

Service Expert

Re: Using a Slingbox with X1


tstack wrote:

Currently using a Tivo Premiere with Slingbox Pro HD with component cables. The current X1 dvr Arris box doesn't have component jacks on the back only composite. Cable Tech is coming tomorrow to check with a problem I am having with Arris box. Was going to give back the cable card with Tivo (disconnect it) but my question will the Slingbox work if I hook up with composite and know I won't get HD when using on devices or should I ask the Tech if they have an X1 DVR box with component jacks I believe the Pace box does. Is the Pace box an older X1 model? and is there any new X1 DVR with component jacks? Thanks


only the oldest first generation x1 boxes will have component connections. (companion rng150, DVR xg1 with only 5 tuners made by pace). Composite should work fine and is available on any Xg1 DVR and on the Xg2 companion.




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Regular Contributor

Re: Using a Slingbox with X1

Receiving video and sound the problem is finding which remote will work. Couldn't find XR11 and others XR5 won't work. Need help again.
Regular Contributor

Re: Using a Slingbox with X1

Where is the remote sensor for Slingbox IR Extenders on Arris X1 dvr??? I thought it was the light under the word Remote but not sure. Need to change channels using Slingbox. Thanks
New Poster

Re: Using a Slingbox with X1

My installer told me today that the new X1 cable boxes only have RF remote receivers and no IR receiver and the Slingbox IR extenders won't work. There are converter cables that can change component connections to the HDMI connection on the new X1 box but the IR will still be a problem. Can anyone confirm or offer a fix?
Frequent Visitor

Re: Using a Slingbox with X1

I currently use a converter for hdmi to component, since an active converter is required for digital to analog. I use this one,

https://www.amazon.com/gp/product/B00A8FIQXA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Also, this post has good info about ir on all the x1 boxes,

http://forums.xfinity.com/t5/X1/X1-Boxes-and-IR-Locations/m-p/2720333#M101085

Regular Visitor

Re: Using a Slingbox with X1

I am also struggling to get my Slingbox 500 work with my Xfinity X1.  Recently got a new main cablebox from Comcast. It says it is an Arris AX013ANC.  That model is not listed as an option on the Slingbox Setup.  I have heard that Arris is made by Motorola so I have tried about 20 different models and none worked.  Does anyone know if the Arris AX013ANC supports IR?  Could that be the problem?  I have placed the small Slingbox IR extension right in front of the cablebox but still no go.  TIA.

Service Expert

Re: Using a Slingbox with X1


dustyr wrote:

I am also struggling to get my Slingbox 500 work with my Xfinity X1.  Recently got a new main cablebox from Comcast. It says it is an Arris AX013ANC.  That model is not listed as an option on the Slingbox Setup.  I have heard that Arris is made by Motorola so I have tried about 20 different models and none worked.  Does anyone know if the Arris AX013ANC supports IR?  Could that be the problem?  I have placed the small Slingbox IR extension right in front of the cablebox but still no go.  TIA.


generic mx0001 will work or just generic Comcast X1




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New Poster

Re: Using a Slingbox with X1 - setting up internet viewing

I am able to complete all the steps to watch slingbox with my X1 box (had to buy a HDMI-->component converter). I can set everything up and can even see the TV on the screen during set up, use the remote to change channels, etc. However, When I try to set up internet viewing, I get an error message that I can only set up internet viewing from home. I AM HOME and the slingbox, computer, and cable box are all connected to the same wifi network. I am on my third cable box and am told this one should work (Xg2 companion), and it does until I try to set up internet viewing. Has anyone found a solution to this?

Service Expert

Re: Using a Slingbox with X1 - setting up internet viewing


desheadley wrote:

I am able to complete all the steps to watch slingbox with my X1 box (had to buy a HDMI-->component converter). I can set everything up and can even see the TV on the screen during set up, use the remote to change channels, etc. However, When I try to set up internet viewing, I get an error message that I can only set up internet viewing from home. I AM HOME and the slingbox, computer, and cable box are all connected to the same wifi network. I am on my third cable box and am told this one should work (Xg2 companion), and it does until I try to set up internet viewing. Has anyone found a solution to this?


are you using the composite yellow for video and the red/white for audio?




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New Poster

Re: Using a Slingbox with X1 - setting up internet viewing

Yes, I am. I have a PRO HD slingbox.

Service Expert

Re: Using a Slingbox with X1 - setting up internet viewing


desheadley wrote:

Yes, I am. I have a PRO HD slingbox.


it doesn't make sense that the icon is still there. have another TV that you can attach that yellow RF video analog jack for testing to see a device can use that rf out signal?




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New Poster

Re: Using a Slingbox with X1

Have you figured out this problem? I have the same problem. 

Frequent Visitor

Re: Using a Slingbox with X1

Can someone explain how to connect the converter for HDMI to component, to the Pro HD slingbox, cablebox X1 and the HD TV?  I've tried and failed.  I don't know if the converter is bad or if I'm doing something wrong.

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