Xfinity plant
Xfinity globe
Community Forum

Upload to Cloud?

Regular Contributor

Upload to Cloud?

I just replaced my DVR with the new XG1v4 box. Only two recordings from my old XG1 were not on the cloud DVR.

 

My Cloud DVR is not full. Yet just these two random recordings from a season of Fear The Walking Dead are missing. I have 14 Episodes on the box so I find it strange that only 2 episodes did not upload. 

 

Anyway to get them to sync up to the cloud before I return the old box?

 

 

Official Employee

Re: Upload to Cloud?

No there isn’t, the cloud keeps the last 60 hours recorded. Those couple of recordings must be too old to carry over