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Upcoming X1 Updates

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Regular Visitor

Re: Upcoming X1 Updates

I've been trying to find someplace to post for X1 updates that gets read by people that can actually get things done.  I'm hoping this is the place.

 

One of the most annoying things is the channel info bar at the bottom of the screen.  It stays on too long. Same with the pause, FF, and RW bar.

 

I would like to have the ability to set a time limit of 1 or 2 seconds for these bars.  When you're moving back and forth between channels, having to hit exit all the time to get rid of the bar at the bottom of the screen is a real problem.

 

This was an option under the previuos platform.

 

Thanks for reading my post.

Problem Solver

Re: Upcoming X1 Updates

I will have to agree with you on this, it is really in the way when using slo mo! To put a different spin on it, I was thinking maybe they could make it transparent and drop the poster!

Service Expert

Re: Upcoming X1 Updates


SteveStewart wrote:

I've been trying to find someplace to post for X1 updates that gets read by people that can actually get things done.  I'm hoping this is the place.

 

One of the most annoying things is the channel info bar at the bottom of the screen.  It stays on too long. Same with the pause, FF, and RW bar.

 

I would like to have the ability to set a time limit of 1 or 2 seconds for these bars.  When you're moving back and forth between channels, having to hit exit all the time to get rid of the bar at the bottom of the screen is a real problem.

 

This was an option under the previuos platform.

 

Thanks for reading my post.


I found that pressing the UP arrow removes that long banner at the bottom immediately....

Just my little work-around...

Good Luck!
-=Ray=-




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Service Expert

Re: Upcoming X1 Updates


geek46 wrote:

SteveStewart wrote:

I've been trying to find someplace to post for X1 updates that gets read by people that can actually get things done.  I'm hoping this is the place.

 

One of the most annoying things is the channel info bar at the bottom of the screen.  It stays on too long. Same with the pause, FF, and RW bar.

 

I would like to have the ability to set a time limit of 1 or 2 seconds for these bars.  When you're moving back and forth between channels, having to hit exit all the time to get rid of the bar at the bottom of the screen is a real problem.

 

This was an option under the previuos platform.

 

Thanks for reading my post.


I found that pressing the UP arrow removes that long banner at the bottom immediately....

Just my little work-around...

Good Luck!
-=Ray=-


and if you 'want' to see where you are on the progress bar again just hit 'OK' (legacy you could just hit play to see same bar). 




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Service Expert

Re: Upcoming X1 Updates


ComcastGwen wrote:

Welcome to the new "Upcoming X1 Updates" thread. Please check here for lists of upcoming updates to the X1 product, posted by an official Comcast employee.

 

The updates here will be new customer facing features and improvements coming to the product – this does not include any of the development work to improve stability and other RDK issues.

 

Please see below for links to "Upcoming Updates" threads from previous months:

 

July 2014 Updates

August 2014 Updates

September 2014 Updates

October 2014 Updates

 

Also, lookout for new and exciting, experimental features that can be turned "On" and "Off" in Comcast Labs.

 

Thank you!


No November Updates?

 

Will there be December Updates?




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Service Expert

Re: Upcoming X1 Updates

Not X1-related:

 

http://corporate.comcast.com/comcast-voices

 

http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal




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Most Valued Poster

Re: Upcoming X1 Updates


SteveStewart wrote:

I've been trying to find someplace to post for X1 updates that gets read by people that can actually get things done.  I'm hoping this is the place.

 

One of the most annoying things is the channel info bar at the bottom of the screen.  It stays on too long. Same with the pause, FF, and RW bar.

 

I would like to have the ability to set a time limit of 1 or 2 seconds for these bars.  When you're moving back and forth between channels, having to hit exit all the time to get rid of the bar at the bottom of the screen is a real problem.

 

This was an option under the previuos platform.

 

Thanks for reading my post.


We just use 'exit' and the bar goes away

Gold Problem Solver

1.47.20 Arrived today. Pandora now has a screen saver.

I noticed that 1.47.20 arrived this morning. I also noticed that Pandora is now tied to the existing X1 screen saver.

Nice work Comcast Neal!!!

Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


RickGr4 wrote:

I noticed that 1.47.20 arrived this morning. I also noticed that Pandora is now tied to the existing X1 screen saver.

Nice work Comcast Neal!!!


I got it on the second restart of the new PACE DVR.... the ARRIS is still sitting on 47.19 though....maybe tonight!!!

-=Ray=-




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Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


geek46 wrote:

RickGr4 wrote:

I noticed that 1.47.20 arrived this morning. I also noticed that Pandora is now tied to the existing X1 screen saver.

Nice work Comcast Neal!!!


I got it on the second restart of the new PACE DVR.... the ARRIS is still sitting on 47.19 though....maybe tonight!!!

-=Ray=-


just checked and I have 1.47.20 on my Arris box.

 

Gold Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Sorry gang....

I may have spoke up too soon. I had the X1 screen saver kick in on Pandora twice today but I am now not able to replicate it. It's not working again.

If there is any good news here it means that Comcast must be working on it....



Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Do you guys think there will be any big changes when we get to 48?

Official Employee

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Do you guys think there will be any big changes when we get to 48?
_____________
Define big....



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Gold Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

We look to the red letter members of the forum to know such things...


ComcastAndrew wrote:
Do you guys think there will be any big changes when we get to 48?
_____________
Define big....




Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

maybe full slo mo? maybe reminders? External hdd support? Who knows?

 

What I want the most is new episode icons placed on the guide. Having them on the info portion is slower to pick out things to record. If they were placed next to each title on the guide a user could scan down the menu much faster, and also not miss something new to record! (Neal I know you want to help a brother out)!

 

Rick I like your take on this question!

Official Employee

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

maybe full slo mo? maybe reminders? External hdd support? Who knows?

What I want the most is new episode icons placed on the guide. Having them on the info portion is slower to pick out things to record. If they were placed next to each title on the guide a user could scan down the menu much faster, and also not miss something new to record! (Neal I know you want to help a brother out)!

Rick I like your take on this question!
_____________

Pizza you left out one... No love for the font size?



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Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


ComcastAndrew wrote:
maybe full slo mo? maybe reminders? External hdd support? Who knows?

What I want the most is new episode icons placed on the guide. Having them on the info portion is slower to pick out things to record. If they were placed next to each title on the guide a user could scan down the menu much faster, and also not miss something new to record! (Neal I know you want to help a brother out)!

Rick I like your take on this question!
_____________

Pizza you left out one... No love for the font size?

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

 

I guess the Comcast lab does not contain a TV from 1985 to test the menu graphics..I'm sorry Terri's TV is from 2004 without HD, an is ran though a DVD burner before it hits that TV!

 

Sorry Terri. I just had to! The "me shipping you the free TV" offer still stands!

Gold Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

You guys are the best. We really do have fun here sometimes...

Except when there are nationwide X1 outages... LOL LOL LOL


gotpizza wrote:

ComcastAndrew wrote:
maybe full slo mo? maybe reminders? External hdd support? Who knows?

What I want the most is new episode icons placed on the guide. Having them on the info portion is slower to pick out things to record. If they were placed next to each title on the guide a user could scan down the menu much faster, and also not miss something new to record! (Neal I know you want to help a brother out)!

Rick I like your take on this question!
_____________

Pizza you left out one... No love for the font size?

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

 

I guess the Comcast lab does not contain a TV from 1985 to test the menu graphics..I'm sorry Terri's TV is from 2004 without HD, an is ran though a DVD burner before it hits that TV!

 

Sorry Terri. I just had to! The "me shipping you the free TV" offer still stands!





gotpizza wrote:

ComcastAndrew wrote:
maybe full slo mo? maybe reminders? External hdd support? Who knows?

What I want the most is new episode icons placed on the guide. Having them on the info portion is slower to pick out things to record. If they were placed next to each title on the guide a user could scan down the menu much faster, and also not miss something new to record! (Neal I know you want to help a brother out)!

Rick I like your take on this question!
_____________

Pizza you left out one... No love for the font size?

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

 

I guess the Comcast lab does not contain a TV from 1985 to test the menu graphics..I'm sorry Terri's TV is from 2004 without HD, an is ran though a DVD burner before it hits that TV!

 

Sorry Terri. I just had to! The "me shipping you the free TV" offer still stands!


 

Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Maybe they should worry about getting the garbage dvr´s to work before they work on adding new features that won't work anyway.

Regular Contributor

Re: Upcoming X1 Updates

my main dvr shows it updated on 12/8/14 but my companion shows last update on 11/18/14. but the companion box was all lit up last night. no idea what was updated
Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

how about the ability to extend recording on unit when a show will be delayed due to football ruining late? or make the font bigger.
Gold Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

The font size thing isn't happening any time soon if ever. Comcast has never admitted it's a problem and there has been absolutely no hint or indication they are even working on it.

It was hinted the they were working in the record time issue but we have heard nothing recent.


Laurie wrote:
how about the ability to extend recording on unit when a show will be delayed due to football ruining late? or make the font bigger.






Most Valued Poster

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

So what did the new update bring last night? Besides a nationwide outage for 8 hrs?
Service Expert

Re: Upcoming X1 Updates


TerriB wrote:

SteveStewart wrote:

I've been trying to find someplace to post for X1 updates that gets read by people that can actually get things done.  I'm hoping this is the place.

 

One of the most annoying things is the channel info bar at the bottom of the screen.  It stays on too long. Same with the pause, FF, and RW bar.

 

I would like to have the ability to set a time limit of 1 or 2 seconds for these bars.  When you're moving back and forth between channels, having to hit exit all the time to get rid of the bar at the bottom of the screen is a real problem.

 

This was an option under the previuos platform.

 

Thanks for reading my post.


We just use 'exit' and the bar goes away


up arrow is faster than exit to remove progress bar and it won't accidently exit an inprogress dvr viewing or ondemand viewing




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Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


gotpizza wrote:

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

_____ 

// place in click event of control used to make font larger

If grid.font.size < max size value set by comcast then

     Grid.font.size = grid.font.size + 1.           // this increments grid objects font size

Else

   Message(font reached max size allowed)

 

// place in click event of control used to make font smaller

If grid.font.size > minimum size value set by comcast then

     Grid.font.size = grid.font.size - 1.          // this decrements grid object font size

Else

   Message(font is at smallest size setting)

 

There you go.... font size control for the grid. It's not rocket science. Those who are saying how difficult and expensive it would be to allow font adjustment in an object oriented programming language have no or very limited programming experience. No offense intended but it really is easy to adjust fonts. It's built into the languages these days. 20 years ago font adjustment was very difficult and time consuming but those days are way in the past.

 

 

 

Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Ps.... I have no problem with the existing font size but it would not be hard to provide adjustment for people who want to change it.

 

With all the existing problems tho, I would put font adjustment at the bottom of the list. It's nice but not mission critical.

Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


ComcastAndrew wrote:


Pizza you left out one... No love for the font size?

Hmmmmmmm... maybe a veiled attempt at a hint ????   <hehehehehehehehe>

 

-=Ray=-




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Most Valued Poster

Re: Upcoming X1 Updates

I had more than one version update show up during November and have waited for information on 'whats new' but nothing yet. Its Dec so hows about someone sharing the changes/updates.

Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

on the comcast labs menu, signla strength, "20" not autotesting results. when I select to test, it times out "unknown: unfortunately, we cannnot detect your signal strength at this time. Please try again later."




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Gold Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Comcast Neal is aware. He said 'known issue" when I mentioned it to him.


Rustyben wrote:

on the comcast labs menu, signla strength, "20" not autotesting results. when I select to test, it times out "unknown: unfortunately, we cannnot detect your signal strength at this time. Please try again later."





Service Expert

Re: Upcoming X1 Updates


TerriB wrote:

I had more than one version update show up during November and have waited for information on 'whats new' but nothing yet. Its Dec so hows about someone sharing the changes/updates.


1.47.20 seems to have fixed the trick-play 'losing' video/audio sync. still hearing an occassional stutter on new recording startup where audio repeats a second or 2 due to sync up signal used by m-peg2/4




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Service Expert

Re: Upcoming X1 Updates

1.47.20 still has not fixed the 'crazy' rewind point when using >> (not 2>) and hitting play. it winds you 'back' some 15-30 seconds every time. not funny 




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Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


Rustyben wrote:

on the comcast labs menu, signla strength, "20" not autotesting results. when I select to test, it times out "unknown: unfortunately, we cannnot detect your signal strength at this time. Please try again later."


I tried that function on both of my Arris & Pace... mine worked last night... 1.47.20 as well on both devices.

-=Ray=-




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Regular Contributor

Re: Upcoming X1 Updates

what does "trick play" mean?

Most Valued Poster

Re: Upcoming X1 Updates


Rustyben wrote:

TerriB wrote:

I had more than one version update show up during November and have waited for information on 'whats new' but nothing yet. Its Dec so hows about someone sharing the changes/updates.


1.47.20 seems to have fixed the trick-play 'losing' video/audio sync. still hearing an occassional stutter on new recording startup where audio repeats a second or 2 due to sync up signal used by m-peg2/4


Thanks and glad it has helped you. I have not had that issue and I wonder what else they tweaked. They were good about giving us update details but nothing since October.

Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


MadMangs wrote:

gotpizza wrote:

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

_____ 

// place in click event of control used to make font larger

If grid.font.size < max size value set by comcast then

     Grid.font.size = grid.font.size + 1.           // this increments grid objects font size

Else

   Message(font reached max size allowed)

 

// place in click event of control used to make font smaller

If grid.font.size > minimum size value set by comcast then

     Grid.font.size = grid.font.size - 1.          // this decrements grid object font size

Else

   Message(font is at smallest size setting)

 

There you go.... font size control for the grid. It's not rocket science. Those who are saying how difficult and expensive it would be to allow font adjustment in an object oriented programming language have no or very limited programming experience. No offense intended but it really is easy to adjust fonts. It's built into the languages these days. 20 years ago font adjustment was very difficult and time consuming but those days are way in the past.

 

 

 


We have no clue as to what language X1 is written in.  And we have no clue what restrictioins there are with the hardware.

 

We just ASSUME the hardware and software reside on a server somewhere and not in the X1 boxes.  And the code would have to work with all the boxes - DVR, RNG150, Xi3, etc.




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Service Expert

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


RobertWy wrote:

 

We have no clue as to what language X1 is written in.  And we have no clue what restrictioins there are with the hardware.

 

We just ASSUME the hardware and software reside on a server somewhere and not in the X1 boxes.  And the code would have to work with all the boxes - DVR, RNG150, Xi3, etc.


Not to mention...multiple manufacturers of those devices...multiple firmwares....  it's exhausting!!  <G>

 




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Re: Upcoming X1 Updates


brandonbob2376 wrote:

what does "trick play" mean?


trick-play is the pausing of live or recorded material, should include slo-mo rewind/forward, rewind to a point and pressing play, etc




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Regular Contributor

Re: Upcoming X1 Updates

OH, I never heard of the term "trick play" but I agree on what it should include.
Official Employee

Re: Upcoming X1 Updates


TerriB wrote:

Rustyben wrote:

TerriB wrote:

I had more than one version update show up during November and have waited for information on 'whats new' but nothing yet. Its Dec so hows about someone sharing the changes/updates.


1.47.20 seems to have fixed the trick-play 'losing' video/audio sync. still hearing an occassional stutter on new recording startup where audio repeats a second or 2 due to sync up signal used by m-peg2/4


Thanks and glad it has helped you. I have not had that issue and I wonder what else they tweaked. They were good about giving us update details but nothing since October.


   There have not been any updates since the release of 1.47 in October, several patches to 1.47 but mainly to fix some issues.   




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Regular Contributor

Re: Upcoming X1 Updates

...and let's not forget slo/mo's "big brother" the *frame-by-frame* advance feature!

Problem Solver

Re: 1.47.20 Arrived today. Pandora now has a screen saver.


MadMangs wrote:

gotpizza wrote:

I know the real answer on that! It was left out for a reason!

I think it would be cheaper for Comcast to buy real TV's for those customers than it would to rework to code to allow this.....

_____ 

// place in click event of control used to make font larger

If grid.font.size < max size value set by comcast then

     Grid.font.size = grid.font.size + 1.           // this increments grid objects font size

Else

   Message(font reached max size allowed)

 

// place in click event of control used to make font smaller

If grid.font.size > minimum size value set by comcast then

     Grid.font.size = grid.font.size - 1.          // this decrements grid object font size

Else

   Message(font is at smallest size setting)

 

There you go.... font size control for the grid. It's not rocket science. Those who are saying how difficult and expensive it would be to allow font adjustment in an object oriented programming language have no or very limited programming experience. No offense intended but it really is easy to adjust fonts. It's built into the languages these days. 20 years ago font adjustment was very difficult and time consuming but those days are way in the past.

 

 

 


That code would not work!

Regular Contributor

Re: 1.47.20 Arrived today. Pandora now has a screen saver.

The code is language independent as it is just psuedocode. The logic is the same, only the syntax changes.

 

I said my piece, I don't believe it to be as difficult as some people think. I do have some experience in the area. We will just have to agree to disagree, I guess.

 

I have no problem with the font and consider it a low priority compared to some of the other problems out there but I do feel bad for folks that really need a larger font.

 

Suggesting they get a bigger tv isn't a very nice or compassionate response.

Contributor

Re: Upcoming X1 Updates

Just realized that x-1 no longer has setting in "labs" that has watch next episode for dvr'd series. . Actually liked it, strange that options are being taken away. Kudos comcast. Wel played.
Official Employee

Re: Upcoming X1 Updates

Just realized that x-1 no longer has setting in "labs" that has watch next episode for dvr'd series. . Actually liked it, strange that options are being taken away. Kudos comcast. Wel played.
____________________

Probably because it's not in "labs" but under preferences--> general--> scroll down to next episode suggestion



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Re: 1.47.20 Arrived today. Pandora now has a screen saver.


MadMangs wrote:

The code is language independent as it is just psuedocode. The logic is the same, only the syntax changes.

 

I said my piece, I don't believe it to be as difficult as some people think. I do have some experience in the area. We will just have to agree to disagree, I guess.

 

I have no problem with the font and consider it a low priority compared to some of the other problems out there but I do feel bad for folks that really need a larger font.

 

Suggesting they get a bigger tv isn't a very nice or compassionate response.


It may not be nice nor compassionate but X1 was developed for HD and beyond.... if unwilling to upgrade, LEGACY is the only answer for some....

 

There, I said it.

 

-=Ray=- 




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Re: Upcoming X1 Updates


ComcastChad wrote:

TerriB wrote:

Rustyben wrote:

TerriB wrote:

I had more than one version update show up during November and have waited for information on 'whats new' but nothing yet. Its Dec so hows about someone sharing the changes/updates.


1.47.20 seems to have fixed the trick-play 'losing' video/audio sync. still hearing an occassional stutter on new recording startup where audio repeats a second or 2 due to sync up signal used by m-peg2/4


Thanks and glad it has helped you. I have not had that issue and I wonder what else they tweaked. They were good about giving us update details but nothing since October.


   There have not been any updates since the release of 1.47 in October, several patches to 1.47 but mainly to fix some issues.   


Thanks Chad, I think we need to know about the patches to fix features,etc.

Regular Contributor

Re: Upcoming X1 Updates

I might be alone with this issue, but since the most recent updates i have noticed a lack of synchronization between spoken words and the movement of lips when i do a short rewind of a show. I noticed it again last night for the second time.

 

Remember old movies where the words and lips don't seem to be in sync?

This what it is like.

Service Expert

Re: Upcoming X1 Updates


chuclkw wrote:

I might be alone with this issue, but since the most recent updates i have noticed a lack of synchronization between spoken words and the movement of lips when i do a short rewind of a show. I noticed it again last night for the second time.

 

Remember old movies where the words and lips don't seem to be in sync?

This what it is like.


you can actually pause for a second or two then play. audio will start, image will be frozen until the sycn signal matches and video restarts. This seems to be an issue in streaming from one DVR to another DVR/companion (it is done in m-peg2/4). 




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Re: 1.47.20 Arrived today. Pandora now has a screen saver.

Many of the people complaining have HD tv's. You are aware HD tv's come in different sizes, right? Has comcast published a minimum tv size for x1 anywhere?

 

When I go over to my parents house I notice them squinting at the guide on there 46 inch HD tv. So what size tv would you recommend? Send your address, I'll send you the bill. And yes, they have both been to the eye doctor. They are senior citizens.  I guess x1 isn't for older people either, right?

 

If there are minimum requirements, maybe comcast should publish them in advance, ya think? If Comcast is excluding or discriminating against a certain age group, maybe they should publish that too.

 

Btw, they tried to go back to legacy dvr but was told by comcast rep the equipment was not available because they are out of legacy boxes.

 

There.... I said it too. Jerk