Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,626

members

1,373

online

29,998

topics

Top

Tv remote

New Poster

Tv remote

Remote stopped working and yes I did change batteries, turn off power and turn it back on.  HELP!

Service Expert

Re: Tv remote


@Shegolfsalot wrote:

Remote stopped working and yes I did change batteries, turn off power and turn it back on.  HELP!


I assume it is an XR11.  Can you try to reprogram it?

https://www.xfinity.com/support/remotes/




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 214 views
  • 0 kudos
  • 2 in conversation