Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,755

members

465

online

29,201

topics

Top

Tv not working

New Poster

Tv not working

I keep getting a message that there is a problem and to unplug for 10 seconds and turn on again. Still no picture or sound. This happens frequently

Official Employee

Re: Tv not working


Cameron_Peters wrote:

I keep getting a message that there is a problem and to unplug for 10 seconds and turn on again. Still no picture or sound. This happens frequently


Is this on the secondary boxes?


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 198 views
  • 0 kudos
  • 2 in conversation