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Turn OFF Power saver setting

New Poster

Turn OFF Power saver setting

I have been trying for days now to TURN OFF my power saver on my X1 DVR and have had no success. I have gone to Settings> Device Settings > Power Preferences. All I see there is "Power Saver Starts After: OFF" followed by Power down Now and Restart.

Is there somewhere else I can go to get this annoying feature turned back on? The problem with it is, now it takes two or three tries with the remote to get the box to come back on and connect to live TV.  Or just to connect. 

Thank you.

kris

Service Expert

Re: Turn OFF Power saver setting


kwittbugginme wrote:

I have been trying for days now to TURN OFF my power saver on my X1 DVR and have had no success. I have gone to Settings> Device Settings > Power Preferences. All I see there is "Power Saver Starts After: OFF" followed by Power down Now and Restart.

Is there somewhere else I can go to get this annoying feature turned back on? The problem with it is, now it takes two or three tries with the remote to get the box to come back on and connect to live TV.  Or just to connect. 

Thank you.

kris


try unplugging the AC power from the set top box for 30 seconds or so and plug back in. Are you sure someone is not pressing the power ring on the set top box (puts it in powersave mode).




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Regular Contributor

Re: Turn OFF Power saver setting

Oops, sorry, I mis-read the OP. Nothing to see here, move along.

New Poster

Re: Turn OFF Power saver setting

 so  i unplugged the box  still the same thing  I am using the smart TV remote not the Xfinity one  this happened reently when my gandbaby pushed the green button   this is crazy

Service Expert

Re: Turn OFF Power saver setting


crisdietrich wrote:

 so  i unplugged the box  still the same thing  I am using the smart TV remote not the Xfinity one  this happened reently when my gandbaby pushed the green button   this is crazy


go to Comcast labs and make sure HDMI link is off. 




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New Poster

Re: Turn OFF Power saver setting

On your Xfinity remote, go to Settings, Device Settings, Power Preference,

Power Saver starts afterff, press ok, use up and down arrows, go,

down 1 hour, 2 hours, 4 hours ect. THEN go up the list and you can then go to OFF

Then go to exit.  

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