New to the Community? Start here.
Hello tko3788. We have a charge for failed self install which is what you see for $60. If you choose to install yourself, you are responsible for connecting all splitters and wiring to get Comcast signal from your tap to the box(es). If you need assistance with scheduling the professional install, I can help schedule this for you.
To get started, please send me a private message and include your full name, service address, and account number so I can access your account.
To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.
This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
For more about these open Xfinity Hotspots see here.