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TV no cable connection.

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TV no cable connection.

Screen says "Somethung's not quite right. We checked cable connections also unplugged box and plugged back in. No luck.
Official Employee

Re: TV no cable connection.

Due to the Florida storms, you're in an outage with an ETR of 530 pm

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Official Employee

Re: TV no cable connection.

Hello TVwatchers80, if you would like, I can add your cell number for text alerts to receive further updates on this situation. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee
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Re: TV no cable connection.

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