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TV Channel is choppy and heavy pixelation on NBCSN ch. 206

New Poster

TV Channel is choppy and heavy pixelation on NBCSN ch. 206

I have been experiencing heavy pixlation, stuttering, and blurred images when I watch hockey games on NBCSN. I only have 1 box and this only appers to happen on this channel. Please advise with a resolution. Thank you.

Official Employee

Re: TV Channel is choppy and heavy pixelation on NBCSN ch. 206

Check all of your connections, it’s possible that you will need a tech out to troubleshoot further
New Poster

Re: TV Channel is choppy and heavy pixelation on NBCSN ch. 206

I'm having the same issue. only on NBCSN and on all boxes.

New Poster

Re: TV Channel is choppy and heavy pixelation on NBCSN ch. 206

I have the same problem on all boxes. Worked with Comcast tech support, resetting all boxes etc, but nothing has helped. Did you ever get a resolution? Thanks
Expert

Re: TV Channel is choppy and heavy pixelation on NBCSN ch. 206


@JIB2 wrote:
I have the same problem on all boxes. Worked with Comcast tech support, resetting all boxes etc, but nothing has helped. Did you ever get a resolution? Thanks

do you have more than one x1 set top box? if so, do they all have teh same issue at the same time on that channel? using a desk/lap top to view the stream TV website or using a smart device and the Xfinity Stream TV app does it have the same issue at the same time?