Xfinity plant
Xfinity globe
Community Forum

Sunday 6pm tv outage

New Poster

Sunday 6pm tv outage

X1 tv box shuts down EVERY sunday about 6pm. Has trouble reconnecting for about an hour. Screen says WELCOME POWERING UP and then shuts down and over and over. Update in settings is set for 2am. Any ideas.
Expert

Re: Sunday 6pm tv outage

Sounds like an external issue; some people have found timers in their home turning off power to certain circuits.