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SHUTS OFF AFTER BEING ON 5 HOURS

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Regular Visitor

SHUTS OFF AFTER BEING ON 5 HOURS

All the tv's and boxes in my house shut off after 5-6 hours of being on.  It actually ask if you want to continue.  How do I stop this?

Accepted Solution

Re: SHUTS OFF AFTER BEING ON 5 HOURS


@ccjercha wrote:

All the tv's and boxes in my house shut off after 5-6 hours of being on.  It actually ask if you want to continue.  How do I stop this?


You probably have the X1 system which has an adjustable  5-hour timer to turn off after non-activity.

https://www.xfinity.com/support/articles/x1-power-save-faqs

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Service Expert

Re: SHUTS OFF AFTER BEING ON 5 HOURS


@ccjercha wrote:

All the tv's and boxes in my house shut off after 5-6 hours of being on.  It actually ask if you want to continue.  How do I stop this?


You probably have the X1 system which has an adjustable  5-hour timer to turn off after non-activity.

https://www.xfinity.com/support/articles/x1-power-save-faqs




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Regular Visitor

Re: SHUTS OFF AFTER BEING ON 5 HOURS

Thank you. I do and was able to control it
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