Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,408

members

1,395

online

29,707

topics

Top

Recorded shows disappearing

New Poster

Recorded shows disappearing

I have been noticing shows are disappearing from our dvr.  I checked the app and they are not there either.  I recorded a complete series of Mr. robot and only the last four are on my dvr and I’m missing episodes 1-5 and also another series crazy ex-girlfriend, I am missing several of the beginning episodes.  There are a few other shows I noticed I am missing too.  Please help!  I generally record whole series then binge watch when I have time.  Frustrating when are chunks of the season is missing.  Crazy ex girlfriend is not even available on demand!

Service Expert

Re: Recorded shows disappearing

How much space does the Guide say you have?

https://www.xfinity.com/support/articles/x1-dvr-overview




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 281 views
  • 0 kudos
  • 2 in conversation