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Re: picture freezing a couple of times a week.

Regular Contributor

Re: picture freezing a couple of times a week.

It's happening to me again, too. And this after we just went through a 3 month ordeal of signal issues and "area improvements".

Contributor

Re: picture freezing a couple of times a week.

As of late Oct 2017, still hasn't been solved.

Service Expert

Re: picture freezing a couple of times a week.


steveoregon wrote:

As of late Oct 2017, still hasn't been solved.


I have three X1 DVR's and none of them are freezing.  What is the model number of your box? (Settings>About)




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New Poster

Re: picture freezing a couple of times a week.

This is now happening to me several times a day (2 so far today, 3 yesterday), sometimes it resolves in less than a minute.

However, if it goes beyond that, I have to reboot all 3 boxes. Glad to see this issue discussed here - I will double-check all connections - one more time.

Then and if this keeps going, schedule a service call as well.