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Re: Xfinity Service keeps freezing, this is terrible

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Re: Xfinity Service keeps freezing, this is terrible

This happens all the time, even tonight. Trying to rent a movie and like most of the time it freezes when you try to play. I'm really ready to just end service. To much money for sporadic service.
Official Employee

Re: Xfinity Service keeps freezing, this is terrible

Hi zaremba36, apologies for your experiences with your service. I would like to look into this on my side for you,  please send me a private message with your account information (your name, address and account number). 

 

Thank you