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Re: XRE-00253

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Re: XRE-00253

I too am having this problem with the 2 new X1 boxes I purchased for my 2 bedrooms. This code keeps showing up-> have been on the phone with customer service reps (who by the way said they are located in Honduras!) 2x's already...1st call was 30 min long and 2nd 40min without any success. But I am still being charged for these! Very dissatisfied!

Service Expert

Re: XRE-00253


Thesnap wrote:

I too am having this problem with the 2 new X1 boxes I purchased for my 2 bedrooms. This code keeps showing up-> have been on the phone with customer service reps (who by the way said they are located in Honduras!) 2x's already...1st call was 30 min long and 2nd 40min without any success. But I am still being charged for these! Very dissatisfied!


need to iactivatel (add to your account). should be a phone number on the TV screen? if not call 877-896-8678. to activate. 




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