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RDK 03005 error message on my X1 TV

New Poster

RDK 03005 error message on my X1 TV

In the past few days my TV has not been able to transmit programming.  A rectangular screen came on that said restarting my set top box might fix it but it didn't work.  In the bottom right corner of the rectangle was RDK 03005.  What can be done to get my programming back so I can wiatch TV?

Service Expert

Re: RDK 03005 error message on my X1 TV

Try unpluging the X1 box and plug it back in.




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New Poster

Re: RDK 03005 error message on my X1 TV

Hi Robert - unplug the X1 box from the power strip or from the cable feed?
New Poster

Re: RDK 03005 error message on my X1 TV

It worked !! Thank you Robert.
Official Employee

Re: RDK 03005 error message on my X1 TV

 

kdmr123 wrote: It worked !! Thank you Robert.

 

I am glad the information that (RobertWy) provided helped resolve your issue. Have a good day. 


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