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RCA RTU6549

New Poster

RCA RTU6549

Recently purchased an RCA 65 inch model RTU6549 TV. Have 2 remotes and none of the codes will program the xfinity remote to work with the TV. I've tried everyone they show on their site and none work. Tech support phone call was useless as well.

 

Anyone have a problem programming remotes to work with an RCA RTU6549?

Service Expert

Re: RCA RTU6549

Were you able to go through the pairing procedure?

https://www.xfinity.com/support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/




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New Poster

Re: RCA RTU6549

Yes remote worked before, voice commands work with xfinity box, it just won't pair with and control that TV. 

Service Expert

Re: RCA RTU6549

Try a code search:

http://forums.xfinity.com/t5/X1/XR5-remote-and-Proscan-TV-codes/m-p/2577703#M77961




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New Poster

Re: RCA RTU6549

Didn't work, that's same thing their 800 support had me do. Wonder if I had a tech come out if he would know more?

Service Expert

Re: RCA RTU6549

Are you saying this procedure didn't work?  What responses did you get when you tried it?

https://www.xfinity.com/support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/




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New Poster

Re: RCA RTU6549

That procedure has always worked, it syncs the remote to the cable box. But the remote simply will not control the TV in any way and none of the codes on the comcast web sites do anything.

New Poster

Re: RCA RTU6549

having same issue.  No codes work 

Anyone have luck recently?

Official Employee

Re: RCA RTU6549

Hey everyone, this is a walk through you can do that is specific for your remote and your brand of TV. Listed in this link are all the codes you can try to pair your remote: 

 

https://www.xfinity.com/support/xfinityremotecontrols/

 

Let me know if that helps. 


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New Poster

Re: RCA RTU6549

I had the same issue with my new RCA RTU6549 TV, but went through this process and it worked. You have to hit the up channel about 50 times before it finds the correct code. So be patient and do go to fast. I had to do it twice because I was hitting the up channel to fast. 

 

A code search can be done on XR5 remote:
1. Hit setup, wait for red light to turn green.
2. Enter 9-9-1, green light blinks.
3. Hit channel up until TV turns off.
4. Immediately after TV turns off, hit setup button to
lock in code.
Took me 4 channel up hits to program remote to my Proscan TV. Didn't want to figure out exact code since I got lucky and all functions work.
This was a shot-in-the-dark since there were no other answers to be found, hope this works for you!

 

New Poster

Re: RCA RTU6549

How do you do a code search with the latest comcast remote?

Service Expert

Re: RCA RTU6549

Are you having an issue with finding the right keys to use?

https://www.xfinity.com/support/articles/get-to-know-xr11-remote




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