Still, really annoying they care so little to get things right.
Got another $20 back through chat. Won't matter if I'm the only one doing this, but enough enough customers kept opening tickets for the same issue and got their modest credits, it might make difference, who knows. I don't know what else could. It's not as if pride our accountability means anything to Comcast when it comes to this Extra Time business.
As of this season, Extra Time Games have only been available on the X1 system and in HD.
There is quite a long thread of people who get BeIn Sports in SD who complain about the picture quality in SD.
If HD is not an option for you on television, you might consider streaming the matches through the NBC Sports App.
For those of us hoping to enjoy HD Extra Time matches on the X1, here's what NBC Sports Game Finder says about this weekend:
SATURDAY, APRIL 8 MATCHES AT 10:00 a.m. ET
On TV and through the NBC Sports App
Barclays Premier League Extra Time games are available through XFINITY by going to On Demand/Sports and Fitness/Premier League. All Barclays Premier League Games are available at NBC Sports Live Extra.
Here in Atlanta all 3 games came up fine at 9:55. Hull/Stoke played out with good video and audio quality. Everton/Burnley started breaking up at about the 6 minute mark and cut in and out for around 10 minutes before stabilizing. I think the Hull match had some breakup around the 6 minute mark as well, but corrected itself a lot sooner. I didn't see more than the open on the Sunderland match, so I can't verify problems during the game itself.
Things are pretty spread out in the Premier League this week, and the FA Cup Semifinal is live on over the air Fox at Noon Eastern Time. Just 2 Extra Time matches this morning, both from the relegation zone.
SATURDAY, APRIL 22 MATCHES AT 10:00 a.m. ET
Barclays Premier League Extra Time games are available through XFINITY by going to On Demand/Sports and Fitness/Premier League.
Doesn't get better than that. Is this your first time in a Premier League stadium or have you spent time at matches on the South Coast? Either way, do report back on the atmosphere on your return and enjoy the entire trip😎
First time in UK for me, so yes, first time in Premier League stadium. My wife has been to England twice before, but no PL games for her either. Going to London, Liverpool, York, Edinburgh, and a tour of northwest Scotland. Very excited! Thanks for the well wishes!
Had a great time at Anfield, though the game was scoreless. Was not in the Kop, but immediately next to it, so had a spirited atmosphere. Beautiful stadium. The city of Liverpool was great also. Lots of fans in town from all over - Germany, Italy, Holland, USA, etc. was in London before that and I'm back in London now for my final night. Spent a few days in Edinburgh and did a 3 day tour of the highlands and the Isle of Skye. Scotland is an amazing place. Should be on everyone's bucket list. I'm sure I'll visit the U.K. again and I'll make sure to include Ireland on the trip next time. Don't want to go home yet!!
That train through the Canadian Rockies sounds amazing. My wife has family there, may have to look into adding that to a visit.
I purchased the tickets directly from the club as part of a hospitality package. They weren't difficult to get, but they're expensive. Along with the tickets you get access to a lounge at the stadium, where there is pregame, halftime, and postgame drinks and meals. And it has its own bathroom which is huge at halftime! The appeal of the hospitality package is that you don't need a team membership and the tickets are a "sure thing". You can purchase a membership that gives you a chance at getting seats, but it can be a crapshoot, especially if your team's tickets are in high demand. Using craigslist or similar services can be a gamble also. I'm guessing all the PL clubs have the same kind of hospitality packages. One thing I didn't explore was the local fan club. Atlanta probably has a local fan club for your team that gets tickets to games every season, if they're official. But you may know this already 🙂.
London was beautiful but big, busy, and maybe a bit intimidating at times. I think if I had another couple of days I would have been fully comfortable. In Liverpool I felt comfortable after just a couple hours. Felt easier to breathe and locals were very warm and kind. But if you get to the U.K. it would be a crime to miss Edinburgh. To say it's beautiful does not do it justice. It's glorious. The landscapes on Isle of Skye were equally glorious.
Get a local SIM card for smartphone use. Hugely less expensive than buying a foreign data package from US cellular provider. I got a pay-as-you-go SIM from Three, a U.K. based cellular provider. You can even order the SIM ahead of time and have it shipped to the US ahead of time.
If you'll be in London for some time, get an Oyster travel card that will save you lots on underground train or bus. You can get the card(s) shipped to you before you depart.
If you want to do any tours, check out Rabbie's. They use smaller 16-seater maximum busses. Makes for a much better experience than the full size busses. We had 3 different tour guides in Scotland and all 3 were excellent.
Unable to watch Manchester City VS West Brom on Extra Time on Demand, the screen froze 3 times remote became unresponsive, I had to unplug the X1 cable box 3 times. The game freezes again like after 5 seconds after I tune in Extra Time on demand on X1 box, this is disappointing. I have to watch Arsenal VS Sunderland now on NBC sports. Thanks.
I was not home either, but weekday Extra Time matches have been hit or miss all season.
This was also the last Extra Time match this season, as all 10 Sunday matches will be available on recordable cable channels and NBC. Given the issues from day 1 up to this week, I hope they seriously work on a better delivery system for the season starting in August. Has there been any feedback about the NHL and MLB systems used to show all games in their respective leagues simultaneously and in HD? I know the baseball roll out was slow, and both are considered "beta tests" with limited functionality. I haven't seen any threads from subscribers to those services about how well it's been working.
The press release mentions connected TV devices several times. Since the X1 streamed the NBC Sports App Olympic coverage before and streams Netflix and soon will add a You Tube App, will Comcast make the Premier League Pass package available as an X1 App?
Anyone out there having problems with NBC Sports Gold this morning? I'm guessing it's same talented group of engineers, coders, etc. who worked their magic on Extra Time streaming. Thanks Comcast/NBC!!!
How has the video quality of NBC Sports Gold been in previous weeks? I had read in the World Soccer Talk comments that they were streaming at 30 frames per second instead of the more motion friendly 60. We had our TV unit disconnected for a week while doing living room floor renovation and I downloaded the NBC Sports App to be able to watch the cable and broadcast matches on a laptop. Video quality was seriously lacking.
While I would pay to get NBCSN quality HD video in a Premier League package on my television, I can't see paying for a sub par streaming service that doesn't deliver the basic goods week in and week out.
PL on NBC Sports Gold has been a disaster last 2 weekends. The app was demanding the device (iPhone, AppleTV, etc) be authenticated even though that was done weeks ago. Then when you try to activate by entering an activation code through nbc Sports Gold website, the authentication times out and a cryptic error message is spit out.
When I’ve been lucky enough to get the app working, both the FPS and resolution are on the low side I’d say. That’s for livestream. When watching replays it looks/sounds great. But it’s all about the livestream.
Paid $50 more to get less and have just as much stress and disappointment as comcast’s Extra time. Yay.
It wasn't just me then? I missed the first half hour desperately trying to re-authenticate my gold subscription. IT was a balls up today that's for sure, and as you imply it was 240p at best to start with.