Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Playback issues

Regular Contributor

Playback issues

I record all games that I watch. During the day I rarely have a problem. However, I randomly have a problem about twice a week

when I try to watch a recorded game early in the morning. I always know there is a problem when I try to bring up a recording when it hesitates to

load. When it finally does, the picture is clear but doesn't look quite right-like bad streaming. If I try to go throught the game at 2x or faster,  the playback is

jerky instead of smooth.  Oddly enough, it only seems to happen on games, but not regular shows.  I have learned since that If I do a 4 minute restart, it corrects, but not always. For example, I recorded the Golden State game last night and watched the first half before I went to bed and exited the recording.

This morning it had the problem.  Sometimes I can go to another box and the recording isn't affected. In this case, it was bad on all of them.  SNL that was recorded last night was perfect.  Anyone else experience this problem?


Forum Changes:
Forum Labels are HERE!... See More
Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation