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Picture Freezing during live TV and while changing channels

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Picture Freezing during live TV and while changing channels

TV in master bedroom freezes during live TV and then starts again a few seconds later.  This is non-stop!  Also, I get an error code when trying to change channels - having trouble finding channel please try again in a few moments.

Official Employee

Re: Picture Freezing during live TV and while changing channels


@fittvet wrote:

TV in master bedroom freezes during live TV and then starts again a few seconds later.  This is non-stop!  Also, I get an error code when trying to change channels - having trouble finding channel please try again in a few moments.


If you need assistance getting a tech out let us know. Those are tuning errors that you're getting, usually because it's not communicating properly with the dvr but nothing sticks out that can be checked remotely.


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