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Pause Live TV

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Pause Live TV

It's my understanding that all X1 boxes except for one model (https://www.xfinity.com/support/articles/x1-guide-pause-rewind-fast-forward-live-tv) have the pause function. It appears to offer 90 minutes of SD live TV. I don't use HD channels. Yet, I can only pause live TV for 25 minutes.

 

Is this a common problem with instructions for a quick fix online or should I call tech support?

Service Expert

Re: Pause Live TV


@Jhera wrote:

It's my understanding that all X1 boxes except for one model (https://www.xfinity.com/support/articles/x1-guide-pause-rewind-fast-forward-live-tv) have the pause function. It appears to offer 90 minutes of SD live TV. I don't use HD channels. Yet, I can only pause live TV for 25 minutes.

 

Is this a common problem with instructions for a quick fix online or should I call tech support?


the satellite boxes have about 20-25 minutes, the DVRs up to an hour. not sure about the new DVR version 4.




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Service Expert

Re: Pause Live TV

Pause info:

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box




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