Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,784

members

652

online

29,798

topics

Top

Pairing Vizio TV and Sony Sound Bar with X1 Voice Remote

New Poster

Pairing Vizio TV and Sony Sound Bar with X1 Voice Remote

I am trying to pair my Xfinity remote with a Vizio TV and a Sony HTC150 sound bar and subwoofer.  I used an HDMI out from the cable box to the subwoofer and an HDMI ARC cable from the subwoofer directly to the TV.  When I try to pair the TV, it thinks it is looking for a Sony TV not a Vizio TV (I think because the ARC cable is directly from the Sony subwoofer to the TV).  Should I be looking for Vizio codes instead of the Sony codes that I think it's giving me?  

Service Expert

Re: Pairing Vizio TV and Sony Sound Bar with X1 Voice Remote


JBNebel wrote:

I am trying to pair my Xfinity remote with a Vizio TV and a Sony HTC150 sound bar and subwoofer.  I used an HDMI out from the cable box to the subwoofer and an HDMI ARC cable from the subwoofer directly to the TV.  When I try to pair the TV, it thinks it is looking for a Sony TV not a Vizio TV (I think because the ARC cable is directly from the Sony subwoofer to the TV).  Should I be looking for Vizio codes instead of the Sony codes that I think it's giving me?  


you might try connecting the X1 set top box directly to the TV and running setup on the remote (first).





Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Pairing Vizio TV and Sony Sound Bar with X1 Voice Remote


JBNebel wrote:

I am trying to pair my Xfinity remote with a Vizio TV and a Sony HTC150 sound bar and subwoofer.  I used an HDMI out from the cable box to the subwoofer and an HDMI ARC cable from the subwoofer directly to the TV.  When I try to pair the TV, it thinks it is looking for a Sony TV not a Vizio TV (I think because the ARC cable is directly from the Sony subwoofer to the TV).  Should I be looking for Vizio codes instead of the Sony codes that I think it's giving me?  


Yes, look for Vizio codes. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 339 views
  • 0 kudos
  • 3 in conversation