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No signal for TV, but I can play DVDs.

New Poster

No signal for TV, but I can play DVDs.

My TV is turning on and once the white upside down V appears I get a message saying "No Signal" and then it goes dark. My DVD plays, but not the TV--no guide, nothing.

 

Service Expert

Re: No signal for TV, but I can play DVDs.

Reattach ALL your coax connections and then pull the power cord to the box and plug it back in and let it reboot.




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Official Employee

Re: No signal for TV, but I can play DVDs.

Check that you are on the proper TV input.


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New Poster

Re: No signal for TV, but I can play DVDs.

As ComcastAndrew said, make sure that you are on the correct TV input. Is the box connected to the TV via HDMI or coax?

 

 

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