Xfinity plant
Xfinity globe
Community Forum

No Service

New Poster

No Service

I am a brand new customer...literaly just had service set up yesterday and today it is not working. I am more than frustrated...I think I may have made a horrible decision. Why is there no service? Does anyone know?

Valued Contributor

Re: No Service

There's a major outage in alot of areas today, it's not just you.  It's all over the news.  My area has been badly hit.  Our tv is down, the phone went down, but might be back up, the net was out for awhile, but is working now.  Give it a day, they're working on it.

Expert

Re: No Service

For the most current information see: http://forums.xfinity.com/t5/Customer-Service/SERVICE-INTERRUPTION-6-29-18/m-p/3111403 This thread is locked to keep the conversation in one place.