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Netflix on X1

Most Valued Poster

Re: Netflix Beta Program on X1

Can you check my signals on your end to see if something looks off?

I do unplugs and system refreshes often. All connections are secure
Regular Contributor

Re: X1 & Netflix

Thank You!

Rustyben wrote:

egnlsn wrote:
Those that have it; can you confirm whether the audio is in stereo or DD5.1?

either, my default (app?) was 5.1 



CIAO!

Ed N.
Regular Visitor

Re: X1 - Netflix

Netflix is here now for some beta customers. Got notification this morning. To access it I had to use voice command.

Regular Visitor

Re: X1 - Netflix

It's there. just type in 4-K & all titles will appear. Several dozen

Frequent Visitor

Re: X1 - Netflix

I just got it here in Maryland last night.

 

The interface is exactly like (or very, very similar to) my Samsung UHD TV app.  

 

What follows are simply my impressions based on this beta.

 

  • As pointed out above, it is sluggish by comparison, though.  Still, I'm glad it's here and may begin to use it if it becomes easier to access.  
  • Currently I have to scroll to Comcast apps (which I don't use) or call it up using voice command.  That's simple enough, but the big benefit I was hoping to see was being able search Netflix content along with HBO and other subscription services.  That's not the case.  
  • I did a voice search for "Watch House of Cards" and it takes me to the main page, where I can select episodes, then call up a dialogue box to rent/buy or watch on Netflix.  This is pretty clunky compared to either the TV's native app.  
  • I'm hoping eventually at the very least Netflix programs and films will show up under "On Demand" and I can filter their content seamlessly with Comcast-based subscriptions.
Service Expert

Re: Netflix Beta Program on X1

Well I hope this will be fixed when out of beta but Each of my X1 devices wants me to login with username/password instead of storing it for one and the rest 'authorize' like the other apps.




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New Poster

Re: X1 - Netflix

Xfinity button/scroll across to Settings icon/select Comcast Labs/Yes to Netflix app

ENJOY!
New Poster

netflix

How do we get netflix to stream through our cable?

 

 

New Poster

Re: Netflix Beta Program on X1

Had access to the Netflix app on X1 today, easy to log in and I love it.

Service Expert

Re: netflix


Danielkahl wrote:

How do we get netflix to stream through our cable? 


what equipment models do you have? the rng150 won't work with netflix or any apps. 

 

on non rng150 X1 set top boxes, hit the xfinity button >> gear(settings) >> Comcast labs >> top line should be comcast beta. If it says coming soon the beta is not yet ready for you yet. If it says no, hit OK button and change to yes.




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Administrator
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Re: Netflix Beta Program on X1


ComcastFrancisc wrote:

 

Some have heard the recent announcement about the Netflix Beta Program coming to our X1 platform. The Netflix Beta Program has been a major effort for teams at both companies, so we’re rolling out a beta to ensure it works smoothly before we formally launch it to millions of X1 customers later this year. We’re using this thread to bring prior questions about this subject together and we’ll continue to update it as more information is available.

 

Here are some questions we’ve seen in the forums since the announcement:  

 

I don't see Netflix in Comcast Labs, when will I be able to participate? 

 

  • We are rolling the trial out to customers over the next several weeks. Customers will be notified via email that they have been added to the trial, but they can check Comcast Labs at any time to see if they have been added

 

What is Comcast Labs and how do I find it? 

 

  • The Comcast Labs section of X1 is the place where you can test run new features, like the Netflix app, before they are widely available. You can find Comcast Labs by clicking thexfinity button on your remote and navigating to Settings, then clicking on Comcast Labs. Once in the Comcast Labs section, you will need to enable Netflix in order for it to appear in the X1 Apps  For more information on Comcast Labs, please see Test Out New Features with Comcast Labs on X1.

 

How can I access the Netflix app? 

 

  • Once you have Netflix app enabled under Comcast labs: press On Demand, select apps, scroll down to the entertainment section and you should be able to see and open Netflix.

 

How do I sign in to Netflix if chosen for the Beta? 

 

  • When you initially open the app under the X1 app section, you will be met with the ability to start a one month free trial or sign in to your current Netflix account. You can use the X1 remote to navigate through the sign in process.

 

*Updated 10/18/2016


Updated with a few of the questions we been getting and a few answers. I know this might not necessary answer all questions here, but please keep in mind this is still in beta. We appreciate all of the feedback so far. 




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Service Expert

Re: Netflix Beta Program on X1

no email received here but all 4 devices got a screen popup on same morning.




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Frequent Visitor

Re: Netflix Beta Program on X1

Yipee, it's here. One thing that surprised me was that when signing in, there were shortcuts for yahoo.com and a few other ISP's, but not comcast.net!  I'm looking forward to my spouse finally being able to watch Netflix without me having to switch the TV over to the Roku box for him.

New Poster

Re: Netflix

I have the same issue...did you ever figure out how to get it to full screen?
Service Expert

Re: Netflix


jes1963 wrote:
I have the same issue...did you ever figure out how to get it to full screen?

you didn't hit the quote button, what issues do you have? this ithread is about the x1 set top box beta test of netflix. It will always be the size you set in the x1 device settings. for X1 it is not a web page.




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Service Expert

Re: netflix


Mamalou3 wrote:

how do i go about getting access to netflix through my comcast xfinity?


You have to have X1.




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New Poster

No search on Netflix Beta Program on X1?

Announcement popped up on screen last night about beta. Signed in to my account and watched. Problem: want to watch a specific show and search feature appears to be missing from UI. Where is search? Please help!
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New Poster

Re: Netflix Beta Program on X1

I was able to log into Netflix through the X1 but once in Netflix the sound stuttered the. Completely stopped and no controls (up/down for example) are functioning. It's like Netflix is frozen except the images are moving. ??? I can't even exit out of Netflix. Any ideas what is happening??
Frequent Visitor

Re: Netflix Beta Program on X1

I received the Netflix beta notification yesterday and am testing it now... The menu all appears to be in full screen but the movies/TV shows appear small..in the upper left corner of the screen. The settings for my x1 device are set at 1080p. I realize this is still Beta so I will be patient. I did try looking for settings within the nextflix app but none exist. Also one movie I tried watching said " We're having trouble playing this title right now. Please try again later or select a different title."
Contributor

Re: No search on Netflix Beta Program on X1?


KKmmmk wrote:
Announcement popped up on screen last night about beta. Signed in to my account and watched. Problem: want to watch a specific show and search feature appears to be missing from UI. Where is search? Please help

 

Just do a normal search. For example, I did a search for Gotham with the voice search and it showed up like a normal On Demand show, but with the Netflix logo instead of HBO, Starz, etc.

Contributor

Re: No search on Netflix Beta Program on X1?

I got the notification on my XG2 box and wife is happy using it. Though my DVR box still says Coming Soon...

 

Not sure why.

Service Expert

Re: No search on Netflix Beta Program on X1?


TheJaxx wrote:

I got the notification on my XG2 box and wife is happy using it. Though my DVR box still says Coming Soon...

 

Not sure why.


access to all but the rng150 x1 set top boxes are being added in waves. be patient Smiley Happy




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Re: No search on Netflix Beta Program on X1?


KKmmmk wrote:
Announcement popped up on screen last night about beta. Signed in to my account and watched. Problem: want to watch a specific show and search feature appears to be missing from UI. Where is search? Please help!

What @TheJaxx said is correct, you can do a search from the regular X1 guide and if the show is available in Netflix it should give you the option to select it. The other way is that once you are in app, depending on what section you are you might need to scroll upwards a few sections and it will eventually show the search option. 




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Most Valued Poster

Re: No search on Netflix Beta Program on X1?

Or, once in the app, pressing the Last button brings you to the search option.
New Poster

NetFlix

got a message that we can watch netflix on tv now only able to put on 1 TV

New Poster

When will the Netflix app allow 4k streaming.

Im using the beta Netflix app, I currently pay for 4k content on Netflix but it is not shown when logging in through the Xfinity/Netflix app.  Will 4k streaming be supported?

Gold Problem Solver

Re: When will the Netflix app allow 4k streaming.

No way to know because Comcast does not have a 4k capable box and they haven't told us when they will have one.

If you are serious about streaming Netflix in 4K I suggest you take a look at the Roku Ultra. It's not really an apples to apples comparison but it's a better way to stream Netflix. It offers 4K, HDR and Dolby Digital Plus.
New Poster

Re: X1 - Netflix

Yes, it was activated in beta a couple of days ago. It's pretty cool!
Service Expert

Re: NetFlix


gregtan1 wrote:

got a message that we can watch netflix on tv now only able to put on 1 TV


It is being activated STB-by-STB.  And it doesn't work on the RNG150.




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New Poster

netflix

How do I log out and change the account I'm signed in to Netflix with??

New Poster

Re: Netflix Beta Program on X1

Just a slight correction on finding the Netflix app built into x1. You will want to click the xfinity button on your remote and then select apps. You cant actually access apps from the on demand section. The post is meaning the same thing just worded a little confusing for anyone following step by step.
Administrator
Administrator

Re: Netflix Beta Program on X1


Cableguy23 wrote:
Just a slight correction on finding the Netflix app built into x1. You will want to click the xfinity button on your remote and then select apps. You cant actually access apps from the on demand section. The post is meaning the same thing just worded a little confusing for anyone following step by step.

Thanks for catching that, it was actually a typo on my end. I have gotten so used to calling the the on demand button, since it is around the same area from the old remotes that I wrote that by accident. I corrected it. 




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Frequent Visitor

netflix on x1

Is there a screensaver for netflix? when I walk away from the tv the show just pauses and I am afraid it will burn into the tv

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Administrator

Re: netflix on x1


Goodtubes1 wrote:

Is there a screensaver for netflix? when I walk away from the tv the show just pauses and I am afraid it will burn into the tv


There is no a screensaver for the netflix app itself, but if you have the X1 screensaver turned on after time of inactivity it should turn on. 




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New Poster

Re: netflix on x1

I believe that unless you have a much older tv it doesn't do that any longer. The manufacturers have fixed that problem of not burning into the TV. When I use Netflix on our 2 year old Sony Smart TV it goes back to normal cable tv automatically after 20 mins. It asks if it m still watching then if I don't respond by a certain time then it defaults to the original channel I was watching before using Netflix. I don't recall having to do anything in settings for it to do that. If you still have questions, call the manufacturer. They'll be able to give you a more accurate answer. 

New Poster

Re: X1 - Netflix

It's already taking place. I'm watching Netflix through XFINITY as we speak
Gold Problem Solver

Re: X1 - Netflix

I am wondering why people care about this so much.

 

I am currently watching Orange is the New Black on Netflix in 4K resolution with Dolby Digital Plus audio using my new Roku Ultra.

Sorry people but there are better and faster ways to go about watching Netflix. Comcast's version of Netflix is still in beta version but it is already dreadfully behind.



Maca01 wrote:
It's already taking place. I'm watching Netflix through XFINITY as we speak

 

 

 

 

 

Regular Contributor

Re: X1 - Netflix

Probably because not everybody has a streaming device. Not everybody has a 4K TV. Not everybody has a surround sound system. Not everybody has a Harmony remote (or other such similar remote). Not everybody feels the need to have all of those things. Not everybody feels the need to watch Orange is the New Black in 4K resolution with Dolby Digital Plus audio. Many people are perfectly happy watching it in 1080p in stereo. Many people find it so much easier to simply change channels and they're watching Netflix rather than having to change inputs on the AVR and wake up the Roku (or whatever streaming device they have) in order to watch it. With the X1 voice remote, it's so much easier to search for something compared to having to go to the search function in Netflix then type in what you want to find.

RickGr4 wrote:

I am wondering why people care about this so much.

 


CIAO!

Ed N.
Gold Problem Solver

Re: X1 - Netflix

I totally get that but I watch TV for the experience and to be entertained. I like easy and convenient operation.

All I am trying to do is raise awareness that there is better, easier ways and more entertaining ways to go about watching Netflix.
Frequent Visitor

Re: X1 & Netflix

You can choose in the Netflix settings along with creating multiple accounts and a kids access account. I never used Netflix before this so some may know whether it is sane or different on Xfinity than not on Xfinity.
What I find confusing is there is an audio surround setting of stereo in the Xfinity settings for HDMI output and also a stereo or 5.1ch audio setting in the Netflix settings once logged into Netflix.

I would appreciate advice on which settings to use for which situation. Should Xfinity audio be on stereo and netflix on stereo if using 2 channel external system, always?
Then surround in Xfinity AND 5.1 in Netflix if using an external system with 5.1 capabilities always or what? Having to check 2 separate audio channel settings is a pita especially when the Xfinity setting seems to like to default to stereo after doing a system refresh.
Gold Problem Solver

Re: X1 & Netflix

If you have a two speaker audio system use stereo. It you have a 5.1 surround sound system then use surround audio. That means sounds will be "located" where they should be.
Regular Contributor

Re: X1 - Netflix

Most people watch TV for those same reasons, but not everybody is in the position where they can make the capital investment to be able to watch it the same way you (and I) do. Yes, there are better and more entertaining ways, but I don't know about easier.

 

Say you want to watch "Orange is the New Black." To watch it via Roku, you have to press the Roku button on the Harmony (or Harmony-type) remote. After the AVR switches over to the Roku, you wait for Roku to wake up. When it wakes up, you scroll over to Netflix and press enter. Netflix loads, you scroll down and over to "Orange is the New Black." Press Enter, and you're watching the show. To watch it via X1, you press the microphone button on the remote and say "Orange is the New Black." The search results come up in just a few seconds. You select "Orange is the New Black," press enter, and you're watching the show. Watching it via X1 is actually easier and less time consuming.

 

The vast majority of what is on Netflix is not in 4K or DD+. What, maybe a dozen shows, maybe about the same number of older movies, and a bunch of stand up comedy shows? A very small percentage of their library. With the exception of those things that are actually in 4K and/or DD+, the experience of watching Netflix via a Roku Ultra is exactly the same as watching it via X1. Both are 1080p, and both are DD5.1.


CIAO!

Ed N.
Service Expert
Moved:

Re: X1 - Netflix

Regular Contributor

Re: X1 - Netflix

Your original comment, though, was directed at the other X1 subscribers, not yourself. Most people don't have the same setup that you do. That is why they're excited about it.

CIAO!

Ed N.
New Poster

Re: Netflix/Beta

We have received the Netflix beta program for X1. It's awesome and very convenient!
Service Expert
Moved:

Re: X1 - Netflix

Frequent Visitor

Re: Netflix Beta Program on X1

Here is my labs screenshot. Have to take 2 pics to get all options, sorry.
1477268383988-530332028.jpg
Frequent Visitor

Re: Netflix Beta Program on X1

Go into settings, Preferences, then Notifications and turn on "updates and offers"!
1477268585681-1803921964.jpg
Frequent Visitor

Re: Netflix

I disagree. I have Neflix on all of my Xfinity boxes, 2 dvr and 3 satelite. Only one them has the issue of being small on the screen, which I have rebooted and din't fix it, and all of the others fill the entire screen. All of which are on differant size TV's. All of the reolutions are set to 1080P in the Xfinity settings. Anyone have any solutions yet?

New Poster

Re: Netflix Beta Program on X1

Super helpful! Thanks!!!