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Netflix on X1

Posted by
Admin1

Message 68 of 453
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Many are aware of the announcement made earlier this year about the Netflix Beta Program for our X1 platform. We are happy to announce that the Beta has ended and we are officially releasing the feature into our full production environment. Thank you for all of the feedback that you have provided so far and would love to continue hearing more from you.

We’re using this thread to bring prior questions about this subject together and we’ll continue to update as more information is available.

 

Here are some questions and answers:  

 

 

How can I access the Netflix app? 

 

  • There are two options for accessing Netflix content on X1:
    • Netflix is integrated into the browse menus and search functionality of X1. You can even use the voice remote to find and choose the program you want to watch. Once the program is found, just make sure you select the watch with Netflix option under the ways to watch.
    • The other way to access Netflix is press the Xfinity button, select apps, scroll down to the entertainment section and you should be able to see and open Netflix. 

 

How can I tell if my X1 Box is compatible with Netflix?

 

  • After you follow the steps above to launch the app you will be prompted with an offer to exchange your X1 TV Box for one that is compatible.

 

How can I swap my X1 box for one that is compatible? 

 

  • You will just need to follow the prompts after the step above in order to start the exchange process. Here is a screen shot in how it will look like.

netflix.png

 

 




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452 REPLIES
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Message 1 of 453
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Does anyone know about an Netflix app coming for the X1 TV platform?

Posted by
Gold Problem Solver

Message 2 of 453
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I have no idea but I think it would be HIGHLY unlikely because Netflix is direct competition for Comcast's On Demand services. That being said, doesn't your Blu-ray player have Netflix? My two Samsung and one Panasonic Blu-ray players all have Netflix.

 


jenbenny wrote:

Does anyone know about an Netflix app coming for the X1 TV platform?


 

 

 

 

 

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Message 3 of 453
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yes but the problem with netflix is that it won't be on HD from blue ray box ;(

Posted by
Administrator

Message 4 of 453
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Posted by
Regular Contributor

Message 5 of 453
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dandshomes wrote:

yes but the problem with netflix is that it won't be on HD from blue ray box ;(


Would you mind explaining that one?

 

Dave

Posted by
Gold Problem Solver

Message 6 of 453
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Not only are many Netflix titles available in HD, they are currently trialing 4K Ultra HD...


dandshomes wrote:

yes but the problem with netflix is that it won't be on HD from blue ray box ;(









Posted by
Regular Contributor

Message 7 of 453
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And if you have a Blu-Ray player that doesn't provide Netflix in HD, that's an issue with your player not Netflix.

 

Dave

Posted by
Gold Problem Solver

Message 8 of 453
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Let's not forget that many "smart TVs" have built in Netflix which I am guessing is where the Netflix 4K Ultra HD trial is coming from...

 


relaximus wrote:

And if you have a Blu-Ray player that doesn't provide Netflix in HD, that's an issue with your player not Netflix.

 

Dave



 



 





Posted by
Regular Contributor

Message 9 of 453
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RickGr4 wrote:

Let's not forget that many "smart TVs" have built in Netflix which I am guessing is where the Netflix 4K Ultra HD trial is coming from...


I picked up a 65" Curved Samsung (UN65HU9000FXZA) this past weekend and it's not available on my Netflix account (yet).

 

Dave

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Message 10 of 453
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I also subscribe to Netflix. I noticed there was a Netflix app on X1, but it only showed shows/movies to ent.

Am I able to access my Netflix account via the X1 box?

Posted by
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Message 12 of 453
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Does anyone know if you can add Netflix onto the X1 tv apps?  If so, how?

 

Posted by
Service Expert

Message 13 of 453
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apple99 wrote:

Does anyone know if you can add Netflix onto the X1 tv apps?  If so, how?

 


To add a comment to both John and Rick's answers,smartphones,  tablets, computers, laptops and most current Blu-Ray players can do this.   My laptop has an HDMI ouput which can be cabled to any pf my TV's shoudl I go that route.  I personally use 3 SONY inexpensive Blu Ray Players which all have Netflix, Hulu, You Tube connected to 3 TV's in my home....

 




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Posted by
Service Expert

Message 14 of 453
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John3758 wrote:

No. I don't know why people keep asking this.


My guess is that most people only understand the adding of APPS to smartphones, tablets and WIndows operating systems...  they must be assuming that adding Netflix is the same process on the X1 system...




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Message 15 of 453
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To be clear, NOT everyone has a device that they can stream Netflix on every TV in their home.  I too had this question because I subscribe to Comcast Internet BUT I have a different supplier for my TV (not naming the company to avoid trolls).

 

With my current TV provider, I can watch Netflix on every TV within my home directly from my provider’s equipment and I do not need a separate device. I was looking at bundling my TV and internet with the Xfinity X1 system, but because Comcast doesn’t support apps that I am accustom too, I now have to really way all of my pros and cons.

 

From other posts regarding this same topic, I find to many forum members are in denial as to what Comcast can provide their consumers vs. honestly answering a simple question.

 

Comcast can opt into providing a Netflix app if they chose to do so and I see no reason why they couldn’t consider it like their competitors do with their set-top-box systems.

 

I understand that some feel that Netflix is a competitor to Comcast, however I do not see it that way unless I was using Netflix as a replacement for paid TV vs. an enhancement as I do currently.

 

Thank you for letting me know that Comcast doesn’t support a Netflix app and I now have to do more homework on if this is something that will make or break my decision with switch to the X1 system.

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Message 16 of 453
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How can I access Netflix through my Blu Ray player?  What are your 5 other methods to access it.  

Posted by
Service Expert

Message 17 of 453
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My TV has a Neflix app.  My BD player also has a Netflix. app.

 

If your BD player doesn't have a Netflix app, the new ones are on sale now.

 

https://www.google.com/?gws_rd=ssl#q=bd+player+with+netflix&tbm=shop




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Posted by
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Message 19 of 453
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Why anyone would assume this of one of the largest tech, network,tv,internet giants in the country is beyond me. Sheesh. :/ 

Posted by
Regular Contributor

Message 20 of 453
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And the TCL Roku TVs are awesome for the price.

Posted by
Frequent Visitor

Message 21 of 453
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Netflix coming to X-1! 

 

Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream! 

 

Thanks Comcast! 

 

http://www.recode.net/2016/7/5/12096380/comcast-to-let-netflix-onto-its-x1-platform-which-is-a-very-...

 

Posted by
Regular Contributor

Message 22 of 453
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Please work with universal search!
Posted by
Service Expert

Message 23 of 453
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I'm guessing an app like pandora?




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Message 24 of 453
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To all those within the forum who keeped saying that it would never happen.... Well you shouldnt have spoken so fast!

 

There is NOW news that Comcast and Netflix have joined together to offer the X1 platform the opertunity to offer Netflix!

http://netflixlife.com/2016/07/05/netflix-will-be-offered-on-comcast-x1-platform/

Posted by
Most Valued Poster

Message 25 of 453
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Meh, gave up on X1 getting any new apps years ago.They have been stagnant on offering new apps for as long as I can remember.  I use the Roku and will continue to do so.  No one cares on this end any more.  

 

Speaking of stagnant, where is the expanded DVR storage?  Where is the 100% cloud storage and added DVR space we were promised years ago, literally.  

 

For that matter Comcast is still rolling out their so called cloud DVR service some folks have been waiting for, for over two years now.  Pfffffft. 

 

So lets get all excited about Netflix.  An app that is already available on every BluRay player, Smart TV, Apple TV, Roku4, Roku 3, Roku 2, Roku Stick, Amazon Fire TV, Google Chromecast, PS3, PS4, Xbox 360, Xbox One, Wii U, OS/X, Windows 10, Windows 8, Windows 7, iOS, Android and Windows Phone. I am so phyched. 

Posted by
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Message 26 of 453
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Yeah lets fix Auto Extend before we get Netflix.
Posted by
Gold Problem Solver

Message 27 of 453
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This ship has already sailed. I already have seven different ways (not counting computers) in my house to stream Netflix including Netflix 4K. I suspect Comcast adding Netflix will not change anything I am doing now.

Not to play devil's advocate but it is very possible Comcast will figure out a way to water this down and mess this up. The guide could be really poor. There could be sign up/sign in problems just like Pandora. Let's see the finished product up and running before we get excited.

That being said, this could be good news in regards to Comcast and their 3rd party relationships.



threecount wrote:

Netflix coming to X-1! 

 

Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream! 

 

Thanks Comcast! 

 

http://www.recode.net/2016/7/5/12096380/comcast-to-let-netflix-onto-its-x1-platform-which-is-a-very-...

 







Posted by
Service Expert

Message 28 of 453
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IF and I mean IF, it doesn't cost anything, then it might be a BIG DEAL.

 

Wouldn't you agree, Rick?


RickGr4 wrote:

This ship has already sailed. I already have seven different ways (not counting computers) in my house to stream Netflix including Netflix 4K. I suspect Comcast adding Netflix will not change anything I am doing now.

Not to play devil's advocate but it is very possible Comcast will figure out a way to water this down and mess this up. The guide could be really poor. There could be sign up/sign in problems just like Pandora. Let's see the finished product up and running before we get excited.

That being said, this could be good news in regards to Comcast and their 3rd party relationships.



threecount wrote:

Netflix coming to X-1! 

 

Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream! 

 

Thanks Comcast! 

 

http://www.recode.net/2016/7/5/12096380/comcast-to-let-netflix-onto-its-x1-platform-which-is-a-very-...

 








 




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Posted by
Service Expert

Message 29 of 453
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RobertWy wrote:

IF and I mean IF, it doesn't cost anything, then it might be a BIG DEAL.

 

Wouldn't you agree, Rick?


RickGr4 wrote:

This ship has already sailed. I already have seven different ways (not counting computers) in my house to stream Netflix including Netflix 4K. I suspect Comcast adding Netflix will not change anything I am doing now.

Not to play devil's advocate but it is very possible Comcast will figure out a way to water this down and mess this up. The guide could be really poor. There could be sign up/sign in problems just like Pandora. Let's see the finished product up and running before we get excited.

That being said, this could be good news in regards to Comcast and their 3rd party relationships.



threecount wrote:

Netflix coming to X-1! 

 

Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream! 

 

Thanks Comcast! 

 

http://www.recode.net/2016/7/5/12096380/comcast-to-let-netflix-onto-its-x1-platform-which-is-a-very-...

  


I was guessing it will be an app that we login with our netflix credentials via the secure site web link. Comcast will be offering subscriptions for netflix too getting some hard cash for adding new subs.




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Posted by
Service Expert

Message 30 of 453
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now IF they somehow incorporated it into the regular menu system in search or showing more episodes of shows available by selecting the episodes like we do on-demand now, then that woujld be awesome.




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Posted by
Regular Contributor

Message 31 of 453
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Just another "shiny ball" from Comcast to distract people from all the other problems and shortcomings of X1.  And in the story that I read, the Comcast rep said that it would "take some time to develop the app".  So maybe we'll see it in 2017.

Posted by
Gold Problem Solver

Message 32 of 453
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As I have said before, I do not use the Comcast remotes. My Roku, Panasonic and Samsung products all have shortcut buttons on their remotes to access Netflix. Obviously I have those shortcut buttons copied and programmed into my universal remotes.

It takes me just two simple button presses on my remotes to go from my systems being completely off to turned on and accessing Netflix (yes just two simple button presses).

I suspect Comcast will not provide a shortcut button to Netflix and it will take quite a few more steps to access it. Therefore I doubt I will be using Comcast's version of Netflix.

Robert I do not see how Comcast could charge over and above what we already pay for Netflix.



RobertWy wrote:

Rustyben wrote:

RobertWy wrote:

IF and I mean IF, it doesn't cost anything, then it might be a BIG DEAL.

 

Wouldn't you agree, Rick?


RickGr4 wrote:

This ship has already sailed. I already have seven different ways (not counting computers) in my house to stream Netflix including Netflix 4K. I suspect Comcast adding Netflix will not change anything I am doing now.

Not to play devil's advocate but it is very possible Comcast will figure out a way to water this down and mess this up. The guide could be really poor. There could be sign up/sign in problems just like Pandora. Let's see the finished product up and running before we get excited.

That being said, this could be good news in regards to Comcast and their 3rd party relationships.



threecount wrote:

Netflix coming to X-1! 

 

Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream! 

 

Thanks Comcast! 

 

http://www.recode.net/2016/7/5/12096380/comcast-to-let-netflix-onto-its-x1-platform-which-is-a-very-...

  


I was guessing it will be an app that we login with our netflix credentials via the secure site web link. Comcast will be offering subscriptions for netflix too getting some hard cash for adding new subs.


IOW, we still have to pay for the d*** thing.

 

I think you are correct.

 

And as Rick said it would mean nothing to me.  I have two Smart TV's that have the app.

 

Comcast is late to the party.  As people replace their TV's, it will only be a convenience feature.





Posted by
Service Expert

Message 33 of 453
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RickGr4 wrote:

As I have said before, I do not use the Comcast remotes. My Roku, Panasonic and Samsung products all have shortcut buttons on their remotes to access Netflix. Obviously I have those shortcut buttons copied and programmed into my universal remotes.

It takes me just two simple button presses on my remotes to go from my systems being completely off to turned on and accessing Netflix (yes just two simple button presses).

I suspect Comcast will not provide a shortcut button to Netflix and it will take quite a few more steps to access it. Therefore I doubt I will be using Comcast's version of Netflix.

Robert I do not see how Comcast could charge over and above what we already pay for Netflix.



Agreed.




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Posted by
Gold Problem Solver

Message 34 of 453
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I need to agree with Adam on this point. Auto Extend is potentially a very cool feature that could differentiate Comcast from their competition.

Yet Comcast has dropped the ball on this feature about as hard as they could possibly drop it.

Let's hope that Comcast implements Netflix MUCH better than they have Auto Extend.

I realize this thread is about Netflix but I just checked and neither the F1 race or the IndyCar race this Sunday offer Auto Extend as a recording option...



adammusic22 wrote:
Yeah lets fix Auto Extend before we get Netflix.

 

Posted by
Regular Contributor

Message 35 of 453
123,487 Views

OK Comcast, if you want to be really useful add Netflix, Hulu, Amazon, Vudu, Fandango Now, the MLB app and others.  

 

Give me a bunch of options, like Tivo does, and I might start to access them through your X1 box, otherwise, I'm just going to keep on accessing them through my TV like I have for years.

Posted by
Contributor

Message 36 of 453
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This is wonderful! Smiley Happy I know it's baby steps but at least Comcast is going in the popular direction for the consumer. Since I've been using the X1 box a lot thanks to the DVR feature. I caught myself using it a lot more than my Apple TV which I would use for the On Demand content with the apps. But the X1 interface seems so rich and smooth that I can't go back to my Apple TV. So with having access to Netflix through the Apps section. It will make it a lot easier to remain connected on my X1 box rather than cycling to my Apple TV. I hope WWE Network and Hulu show up also! Smiley Happy
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Message 37 of 453
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Heard you art getting Netflix... Is this true?

 

Posted by
Silver Problem Solver

Message 38 of 453
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Comcast and Netflix announced that the Netflix app will be available on X1 boxes later this year. You will most likely still need your own Netflix subscription. This just means you can watch it through the X1 box instead of your TV or separate streamer. Odds are, it will also still count toward your Internet data cap, as it probably use the built-in modem on the box, which is tied to your account.

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Message 39 of 453
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A Netflix app is definitely a Good Thing.  Less changing remotes, less changing TV or AVR inputs.  Thumbs up from me.  But fer gawdsakes make it launch fast.  Do whatever it takes.  It's enough of a drag waiting for the stream to start.

 

Searching Netflix by character entry with ANY remote totally blows.  If it works with Universal Search, that will be a huge win.  (Apple TV has it but it's not reliable -- for example, if you search for House of Cards the Netflix version will show up, but not if you search for, say, Sherlock.  I don't know how extensive the problem is because I immediately gave up on it.)

Posted by
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Message 40 of 453
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Really don't want to lose my 4k Netflix content I watch now so no incentive to stream with the X1 box. Happy for the 1080 users but won't work for me.

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Message 45 of 453
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netflix  when will it become available to X1 subscribers and do you need a new box?

Posted by
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Message 46 of 453
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Early next year and you won't need a new box.
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Message 47 of 453
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How do I connect my Netflix account?

 

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Message 48 of 453
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thx so much for the ans. looking forward to the addition.

Posted by
Regular Contributor

Message 49 of 453
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Considering that they originally said this fall and now we hear early next year, I'd be surprised if we see it prior to the 2nd quarter of next year.


CIAO!

Ed N.