Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,651,262

members

54

online now

1,826,652

discussions

Back to Top

Netflix error codes NW-6-406 and ui-113

SOLVED
Highlighted
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 4
4,005 Views

Netflix won't connect  and I get this initial codes NW-6-406  and then ui-113 anybody have anything on this

3 REPLIES
Posted by
Service Expert

Message 2 of 4
3,981 Views

jp09161964 wrote:

Netflix won't connect  and I get this initial codes NW-6-406  and then ui-113 anybody have anything on this


did you see those codes on your X1 Device? Or are you using an app on your connected TV? or on a smart device using an app?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Official Employee

Message 3 of 4
3,970 Views
Solution

jp09161964 wrote:

Netflix won't connect  and I get this initial codes NW-6-406  and then ui-113 anybody have anything on this


https://help.netflix.com/en/node/14423

Per Netflix it's their error codes




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 4 of 4
1,361 Views

I have the same exact error, did what was suggested in the Netflix support page but still I'm getting the error.

 

I run the connection tests under the Netflix app where the error appears and selecting "More information", the 3 Netflix servers passed the test and also the internet test, but I juts can't make the Netflix app to work on my "DVR 1" PA PX001ANC.