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Need to reset remote to control tv volume.

New Poster

Need to reset remote to control tv volume.

Need to reset volume control to work with TV rather that another audio device.

Service Expert

Re: Need to reset remote to control tv volume.

First disable pairing then reprogram the remote.

https://www.xfinity.com/support/cable-tv/x1-remote-unpair/

https://www.xfinity.com/support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/




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Official Employee

Re: Need to reset remote to control tv volume.

Press and hold setup, LED goes from red to green and press 981, that wipes all codes. Press and hold setup and push the Xfinity button for steps to re-pair

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Regular Visitor

Re: Need to reset remote to control tv volume.

I ran into the same thing.  Just got an X1 box, and I programmed the remote to my TV, and then saw the part where it asks if I want it to control my sound receiver.  So I did that, then realized it could not turn on my receiver with this remote, and it left me without a way to change the volume on the tv.  So I just did the code for the TV again and it apparently overwrote the programming for the receiver and all was well.

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