Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,253

members

1,293

online

29,125

topics

Top

IR receiver location on xfinity X1 "Pace XG1 cable box"

New Poster

IR receiver location on xfinity X1 "Pace XG1 cable box"

I am looking for the IR receiver location on an xfinity X1 "Pace XG1 cable box"....can anyone help me out?

Gold Problem Solver

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

It is just below and to the right of the word "REMOTE". If you point a flashlight towards the front of the box and at the proper angle you can see it.


garyah wrote:

I am looking for the IR receiver location on an xfinity X1 "Pace XG1 cable box"....can anyone help me out?





Frequent Visitor

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

My primary X1 cloud set top box does not have an IR plug on the back of the box.

But my secondary box has am IR plug.

Why would the primary box not have one?
Gold Problem Solver

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

Because the X1 DVRs can RF pair to the X1 remotes without an adapter.

What are you trying to accomplish???



Frequent Visitor

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

Point anywhere feature
Gold Problem Solver

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

It is amazing what you can find doing a simple Google search.........

http://customer.xfinity.com/help-and-support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/


xtcnafive0 wrote:
Point anywhere feature

 

Frequent Visitor

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

Kust received my self install kit yesterday and was going through the contents and saw the IR adapter. O noticed there was not a plug terminal on the back of the primary box that's all.

Is the primary box remote already a point anywhere compatible?
Gold Problem Solver

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

Er umm yes it is and the link I just posted are the instructions you need...

Any chance you read that document???


xtcnafive0 wrote:
Kust received my self install kit yesterday and was going through the contents and saw the IR adapter. O noticed there was not a plug terminal on the back of the primary box that's all.

Is the primary box remote already a point anywhere compatible?

 

Frequent Visitor

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"

Yes I read it just now.
But I wasn't asking how to setup and pair. I simply wanted to know if the point anywhere adapter was needed for the primary set top box.

Looks like the adapter is only needed for the secondary set top box.
Service Expert

Re: IR receiver location on xfinity X1 "Pace XG1 cable box"


xtcnafive0 wrote:
Yes I read it just now.
But I wasn't asking how to setup and pair. I simply wanted to know if the point anywhere adapter was needed for the primary set top box.

Looks like the adapter is only needed for the secondary set top box.

 

Only the RNG150N can use the XR8 adaptor... the Xi3 STB "can" RF Pair.





The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 9 replies
  • 13751 views
  • 1 kudo
  • 4 in conversation