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How do you fix a RDX-10000 error?

Frequent Visitor

How do you fix a RDX-10000 error?

How do you fix a RDX-10000 error?

Official Employee

Re: How do you fix a RDX-10000 error?

I tried to get information from you a few days ago but you didn’t respond. It’s hard to give any advice without that information
https://forums.xfinity.com/t5/X1/Voice-Remotes-Converts/m-p/3033429

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Frequent Visitor

Re: How do you fix a RDX-10000 error?

I never got anyone response...

Official Employee

Re: How do you fix a RDX-10000 error?

So can you give some details on how things are wired in your house, splitters, amps etc. That error means the boxes can’t communicate with each other

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Frequent Visitor

RDK-10000 Error!!!

How do you fix this noted error???
Frequent Visitor

Re: How do you fix a RDX-10000 error?

One older digital box works... 2 others disconnected...
2 DVRs (old) setup and work...
I have not setup new DVR boxes as yet...
New LG TV in Office shows error message and cannot set up voice remote (Agent said I could mix DVRs and remotes?) and requested help 2 times and said would have to send tec?
Official Employee

Re: How do you fix a RDX-10000 error?

You need the dvr to be hooked up and activated for the smaller boxes to work. If you need a tech out let us know.

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Official Employee

Re: RDK-10000 Error!!!

 

Hello rjo72211, I can assist you with get someone to your home to help clear up this error code for you. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


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