Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,220

members

678

online

29,809

topics

Top

Guide

New Poster

Guide

We recently changed from DirecTv. The Xfinity guide is unreadable Especially during the day.  How many times is it really necessary to change a channel while the guide is onscreen? DirecTv’s guide included a small screen insert so you could watch whatever channel you were on while you were browsing the guide. Also as a new user I assumed the installer would automatically set up all the TVs for optimal viewing. I had been complaining that the warrior games were a little grainy on my 70 in so I was afraid I bought a lousy model. But a Comcast technician was here checking for leakage and I mentioned this to him. He took my remote and went to device settings and found it set to 720p instead of 1080p best available. I checked all my TVs and found them all on 720p. I checked my friend’s tv and it was set to 720p. Come on. What other secrets am I kept from in order to maximize my viewing enjoyment?

Official Employee

Re: Guide

Use the right arrow, your minimal version of the guide will show on the right hand side.

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 227 views
  • 0 kudos
  • 2 in conversation