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Error Code

New Poster

Error Code

I have a model AX014ANC, and 2 CXD01ANI boxes.  Regardless of whick box I try to record from, I get an error XRE-06027.  I have power cycled all 3 units. Still the same.  Why?

Official Employee

Re: Error Code

Call in and make sure that your dvr rate codes on your account matches the equipment on the account. That error means the system doesn’t think that you have a dvr, but you do.
New Poster

Re: Error Code

Thanks for the assist.