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Error Code 18

Posted by
Visitor
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Member Since: ‎01-23-2014
Posts: 1
Message 1 of 2 (901 Views)

Error Code 18

I have several channels not available to me due to the above referrenced code.I did call in a few days ago and a ticket was issued. I hadn't heard from anyone at comcast? I decided to check my home voicemail (that I don't have a phone for) and sure enough there was a message from Comcast letting me know that since I have not responded to their calls they are assuming the problems have been solved. They are NOT solved.

 

Please resolve.

 

Do I need to go channel by channel and tell you what is not working? My DVR can't record the channels either? 

 

please advise, Jay Hansen

 

1 REPLY
Posted by
Official Employee

Member Since: ‎10-04-2008
Posts: 8,293
Message 2 of 2 (883 Views)

Re: Error Code 18

It's a signal issue, check your connections or call for a tech visit