Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,745

members

1,574

online

29,406

topics

Top

Does Every X1 installation have a PoE MoCA filter installed by a tech?

Regular Visitor

Does Every X1 installation have a PoE MoCA filter installed by a tech?

Reading about how data can go outside my home via MoCA unless there is a PoE filter installed.  My understanding is that X1 utilizes MoCA -- Can I assume if I have an X1 installation that the tech would have installed the filter?

Official Employee

Re: Does Every X1 installation have a PoE MoCA filter installed by a tech?


BarnyardDog wrote:

Reading about how data can go outside my home via MoCA unless there is a PoE filter installed.  My understanding is that X1 utilizes MoCA -- Can I assume if I have an X1 installation that the tech would have installed the filter?


Yes, it's a safe assumption. It may be at the tap, the ground block or the first splitter in your house.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Does Every X1 installation have a PoE MoCA filter installed by a tech?

Well I just found out I did not have it on after the last technican left.. 5 months later I had another problem and the technician just put it on and I had no idea what I was missing. He said the last technician forgot to put it on. Never knew what it was after all these years and neighbors with X1
Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 1202 views
  • 0 kudos
  • 3 in conversation