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Disable Power Off When X1 Box Is Not The Inpu

Frequent Visitor

Disable Power Off When X1 Box Is Not The Inpu

I have my X1 4K box, as well as my XBOX and Playstation connected to an AVR.  When I switch inputs from the X1 Box to my XBOX, the box will turn itself off after about 10 minutes, this is even when I the power settings of the box at off (Xfinity>Settings>Device>Power Saver = OFF).  This appears to be a function of the new 4K X1 box, because my previous box did not do that. This is annoying because it stops the auto recording of the current channel, and I can't rewind when this happens.I wouid like to turn this function off.

Service Expert

Re: Disable Power Off When X1 Box Is Not The Inpu


dratsablive wrote:

I have my X1 4K box, as well as my XBOX and Playstation connected to an AVR.  When I switch inputs from the X1 Box to my XBOX, the box will turn itself off after about 10 minutes, this is even when I the power settings of the box at off (Xfinity>Settings>Device>Power Saver = OFF).  This appears to be a function of the new 4K X1 box, because my previous box did not do that. This is annoying because it stops the auto recording of the current channel, and I can't rewind when this happens.I wouid like to turn this function off.


press the Xfinity button on your remote > gear(settings > Comcast Labs > HDMI Link - is it on or off?




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Gold Problem Solver

Re: Disable Power Off When X1 Box Is Not The Inpu

Rusty's suggestion is a good one but I suggest that you go into the settings of your TV and receiver and turn off any HDMI-CEC or HDMI Control features.

 


dratsablive wrote:

I have my X1 4K box, as well as my XBOX and Playstation connected to an AVR.  When I switch inputs from the X1 Box to my XBOX, the box will turn itself off after about 10 minutes, this is even when I the power settings of the box at off (Xfinity>Settings>Device>Power Saver = OFF).  This appears to be a function of the new 4K X1 box, because my previous box did not do that. This is annoying because it stops the auto recording of the current channel, and I can't rewind when this happens.I wouid like to turn this function off.


 

Frequent Visitor

Re: Disable Power Off When X1 Box Is Not The Inpu

It was set to ON, just set it to OFF and will test.  Thank you for your reply.

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