Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,745,535

members

17

online now

1,904,481

discussions

Back to Top

Comcast to Launch YouTube on Xfinity X1

ANSWERED
Official Employee

Comcast to Launch YouTube on Xfinity X1

 

**UPDATE 09/13/2017**

 

Comcast and Google yesterday announced the nationwide launch of YouTube on Xfinity X1, giving viewers quick, easy access to YouTube’s vast online video collection alongside the live, on demand, DVR and other web programming that is already included with their Xfinity TV subscription. YouTube content will be accessible via the X1 voice remote and YouTube videos will be featured throughout Xfinity on Demand. 

 

YouTube’s online videos will be featured throughout the Xfinity On Demand menu and available in the YouTube app, providing easy access to trending videos and complementing existing movie, show, music, news, and celebrity content screens on X1 and supplementing thematic destinations. 

 

Featuring universal voice control with the X1 voice remote, customers can also access YouTube content by:  

  • Simply saying "YouTube" to launch the app. 

  • Searching for topical videos by saying, "YouTube, show me make-up tutorials," or "Find party dip recipes on YouTube."  

  • Calling up trailers, clips, and more related to movies, TV shows or celebrities by saying, "Watch ‘Carpool Karaoke’ on YouTube," or "Show me clips from ‘Empire’ on YouTube."  

  • Saying, "Find live streams from Coachella on YouTube," or "YouTube, show me performances from the 2017 Grammy’s" to watch or browse clips of live event feeds.  

Current X1 and YouTube signed-in customers can readily access their personalized settings and subscriptions when accessing YouTube on X1.  In addition to finding YouTube content with the X1 voice remote and within Xfinity On Demand, customers can just launch the YouTube app located in the Apps and Networks sections of X1. 

For more information about X1, visit www.xfinity.com/X1

 

 

Frequently Asked Questions:

 

Will I have to pay for the YouTube on XFINITY X1?

This service will be available to customers with an X1 XFINITY TV subscription at no additional charge.



How does YouTube on XFINITY X1 work?

  • X1 customers can access YouTube in the Apps and Networks sections of X1, and via featured YouTube content that will be integrated throughout XFINITY On Demand.
  • For the first time, YouTube viewers will enjoy universal voice control with the X1 voice remote and be able to access YouTube content.
  • X1 customers will be able to browse and access YouTube’s massive collection of digital content, including gaming videos, eSports content, music clips, fitness videos, daily vlogs from YouTube creators, entertainment clips, and real-time trending news, sports and viral videos.
  • Current X1 and YouTube customers will also have the ability to sign in when accessing YouTube on X1 and readily access their personalized settings and subscriptions.

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Accepted Solution

Re: Youtube access error code 400

jimnew, I am glad that we were able to get a tech out to take care of this for you. Have a good day. 

View answer in context
Contributor

YouTube on X1

Wny is it that YouTube isn;t on the X1 anymore? It use to be on the Comcast Labs website. 

Regular Visitor

YouTube app on xfinity?

is there an app for using YouTube on smart tv & xfinity Xi3?
Silver Problem Solver

Re: YouTube app on xfinity?

What apps are available are what is listed in the apps menu.

 

If you have a smart TV that has a youtube app, then that has nothing to do with the Comcast box.

Highlighted
New Poster

youtube

please how can i download youtube app on my tv

Service Expert

Re: youtube

Edited:  No Longer Applicable Reply





Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Contributor

Re: youtube

If the OP has a smart TV, it may have YouTube pre-installed.  Of course, that would be controlled by the TV remote, not X1. 

New Poster

Youtube X-1

Did you know that if you voice control and say youtube that an app will show up ? Is this only me .?
Tags (1)
Service Expert

Re: Youtube X-1


LordeT wrote:
Did you know that if you voice control and say youtube that an app will show up ? Is this only me .?

The only new item I saw was WATCHABLE in my X1 Profile Settings.....

 

-=Ray=-



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Gold Problem Solver

Re: Youtube X-1

What are you seeing after that???

I get an error message APPS 04154 and nothing further. Not sure exactly what this means. 

YouTube might be getting away from their "app" (Samsung recently deleted the YouTube app, Panasonic and Roku still have it) and need in some cases we to access YouTube using a web browser.

I don't recall any announcements from Comcast about apps.


LordeT wrote:
Did you know that if you voice control and say youtube that an app will show up ? Is this only me .?






Official Employee

Re: Youtube X-1

Ray, the watchable you see is in regards to this

 

http://forums.xfinity.com/t5/X1/Web-Tab/td-p/2610859




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Service Expert

Re: Youtube X-1

I know... already signed up and it is showing as active in Profile... I'm more concerned about the top post...  spoke Youtube into XR11 and it showed  <huh?>

 

Me thinks OP needs to rewrite post.....

 

-=Ray=-




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

How do I watch youtube on tv

How do I watch youtube on tv.  Want to watch nbadleague games.  Can watch on IPAD

Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

Sounds awesome. Any idea when this will happen?

Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

When will YouTube on XFINITY X1 be available?

YouTube app on XFINITY X1 across the country later this year.



<--> U.S. Navy Vietnam Era veteran. You're welcome. <-->
Frequent Visitor

Re: Comcast to Launch YouTube on Xfinity X1

Will this support casting/control from mobile devices?  Our Youtube timne is spent going through videos in the Subscribed list and selecting the ones we are interested in as a large playlist.  Maintaining this level of control, while the main screen continues to play, would go a long way to make us not need our Chromecast anymore.  

 

 

Second question:  Full support for Youtube Red?

Problem Solver

Re: Comcast to Launch YouTube on Xfinity X1

Until Comcast comes out with a X1 cable-box capable of 4K, those of us with Ultra High Definition televisions will have to access You Tube through the You Tube app on our smart televisions to watch 4K videos currently on You Tube.

 

Their current X1 boxes cannot output 4K streaming videos. Many HD videos, on You Tube, are 1080p (Blu-Ray) which we current view that way on our UHD televisions. It may be possible for some X1 boxes with 1080p output to support Blu-Ray but we need someone from Comcast to confirm if this is, or will be possible.

 

I would think the Xi5 box would be able to handle the HDR videos I find and watch through the regular You Tube app.

Regular Contributor

Re: Youtube X-1

I am really looking forward to the YouTube App!!

 

I hope it works and looks very simular to how the Youtube App works on Sony Smart TV's.

Regular Visitor

Youtube

I received a message from Xfinity saying that Youtube would be added to the platform, just like Netflix.  Still hasn't happened.  Anyone know when it will go live?

Regular Visitor

Re: Comcast to Launch YouTube on Xfinity X1

WHEN??????????

Official Employee

Re: Comcast to Launch YouTube on Xfinity X1

Quoting the first sentence in the first post "later this year". Exact release date hasn't been announced yet. Release date will be posted here when it's ready



Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: Comcast to Launch YouTube on Xfinity X1

They also said they were adding Sling TV app. That has not happened yet either. 

Regular Visitor

Re: Comcast to Launch YouTube on Xfinity X1

YouTube will be a fantastic addition to X1, but there are Two issues that Comcast could be helpful in convincing YouTube to address.

 

#1, There is a vast store of YouTube "stuff" that is low to very low definition.  YouTube has actually made this situation worse by making users think that "Up Converting" to produce HD resolution is worth while.  Clearly, this is not the case and a significant amount of YouTube material is going to be unwatchable on modern TVs.  Now is the time for YouTube to educate the public to submit HD resolution and to segregate all the low resolution into a seperate catagory that can easily be filtered out.

 

#2, There is suddenly a barage of YouTube videos showing up with software generated speech.  If the submitter is incapable of speaking the required English language, then it is of no interest to me. I for one, will not view this undesirable material and a filter should be provided to eliminate it as well.

 

 

Frequent Visitor

Re: Comcast to Launch YouTube on Xfinity X1

Any updates?

Official Employee

Re: Comcast to Launch YouTube on Xfinity X1


jckool44 wrote:

Any updates?


No, nothing yet, any updates will be posted in the first post in the thread.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

YouTube

When will we get a You Tube app?  It is long overdue.

Service Expert

Re: YouTube

http://forums.xfinity.com/t5/X1/Comcast-to-Launch-YouTube-on-Xfinity-X1/m-p/2874247




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: YouTube

Thank you for the link

Official Employee

Re: YouTube

Thank you for reaching out geoNjules. I can't wait until YouTube is available as well. I hope this link helped answer your question. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: Comcast to Launch YouTube on Xfinity X1


ComcastAndrew wrote:
Quoting the first sentence in the first post "later this year". Exact release date hasn't been announced yet. Release date will be posted here when it's ready

Based on the Roku app timeline, I expect a beta version sometime in late January 2018, with a fee to be determined later.

New Poster

Re: Comcast to Launch YouTube on Xfinity X1

When we first switched from Verizon to Comcast YouTube was clearly available on the apps screen. I'm not sure when it disappeared, but I was able to watch ch YouTube videos on my regular old Vizio smart tv. So it was there Comcast. Why was it removed?
Service Expert

Re: Comcast to Launch YouTube on Xfinity X1


Tennisgyrl wrote:
When we first switched from Verizon to Comcast YouTube was clearly available on the apps screen. I'm not sure when it disappeared, but I was able to watch ch YouTube videos on my regular old Vizio smart tv. So it was there Comcast. Why was it removed?

perhaps you are remembering Facebook (pictures) and Instagram (photos) apps?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

I just checked my TV and see they have something called "Stringray" to watch music videos. Not sure how extensive the videos they have are. Anyone familiar with Stingray?

New Poster

Re: Comcast to Launch YouTube on Xfinity X1

Great.
Finally my kids will be able to watch otter kids they don't know playing video games with other kids they don't know and they won't even need to fire up the Xbox
Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

The year is going fast. What is the holdup?

New Poster

YouTube

I understand that I will soon be able to access YouTube via the X-1. Do you know if that includes YouTube Kids? I have a 6-year-old who loves YTK but the other site is not suitable for her age.
Official Employee

Re: Comcast to Launch YouTube on Xfinity X1

If you check your Comcast e-mail, notifications were sent today



Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
IMG_0002.PNG
Contributor

Re: Comcast to Launch YouTube on Xfinity X1

Got the email. Coming soon means nothing how bout a launch date.
Service Expert

Re: YouTube


Cjonbradford wrote:
I understand that I will soon be able to access YouTube via the X-1. Do you know if that includes YouTube Kids? I have a 6-year-old who loves YTK but the other site is not suitable for her age.

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Comcast to Launch YouTube on Xfinity X1

I got the same email today. Twin Cities MN area. Will YouTube be launched nationally at once, or in individual markets? A go date would be helpful.
Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

I got no e-mail. I am right outside Philly 

Official Employee

Re: YouTube

Hi @Cjonbradford

 

Thank you for your inquiry. Here is additional information recently released about YouTube coming to our X1 Platform:

 

http://forums.xfinity.com/t5/X1/Comcast-to-Launch-YouTube-on-Xfinity-X1/td-p/2874247

 

http://corporate.comcast.com/news-information/news-feed/comcast-to-launch-youtube-on-xfinity-x1

 

At this time there are no plans for a YouTube Kids app being launched. We are preparing for the debut of a traditional YouTube App to be released soon. 

 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Comcast to Launch YouTube on Xfinity X1

When will the you tube addition to Xfinty become available?

Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1


AHS1 wrote:

When will the you tube addition to Xfinty become available?


I am going to guess and say late September or early October.

New Poster

Re: Comcast to Launch YouTube on Xfinity X1

You should suggest to Comcast execs that they create and rent out a box like the old WebTV system where we can surf the net on our tvs with wireless keyboards and such. Possibly even watch tv AND surf the net at the same time via picture-in-picture or split-screen technology.

Service Expert

Re: Comcast to Launch YouTube on Xfinity X1


TheBlackPanther wrote:

You should suggest to Comcast execs that they create and rent out a box like the old WebTV system where we can surf the net on our tvs with wireless keyboards and such. Possibly even watch tv AND surf the net at the same time via picture-in-picture or split-screen technology.


Comcast still has to negotiate with all content suppliers to gain permission to stream the content.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: Comcast to Launch YouTube on Xfinity X1

I talked to them on Twitter yesterday and and they said it started to roll out in August and will continue until the end of the month
Screenshot_20170815-213929.png
Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

What does that mean "rolling out" Also, I never got the e-mail that was mentioned

Service Expert

Re: Comcast to Launch YouTube on Xfinity X1


skintime wrote:

What does that mean "rolling out" Also, I never got the e-mail that was mentioned


Rolling out probably refers to software/firmware updates; the X1 boxes get updated in "batches" (by region?).  I doubt they would try to push out the update to EVERY X1 box in one night.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Contributor

Re: Comcast to Launch YouTube on Xfinity X1

No YouTube here in Boston yet. We have Netflix, Pandora, Facebook and Instagram apps.