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Cannot delete recording

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Cannot delete recording

I have had X1 active for 5 days and already have a recording stuck in the DVR which will not delete. I had this issue frequently previously. Sometimes the system reset in the early morning helped but other times not.
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Service Expert

Re: Cannot delete recording


Leatherbikerg wrote:
I have had X1 active for 5 days and already have a recording stuck in the DVR which will not delete. I had this issue frequently previously. Sometimes the system reset in the early morning helped but other times not.

using the voice remote say "device settings' and then page down to bottom and select sync DVR. after it is done the recordings list should be accurate.




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Service Expert

Re: Cannot delete recording


Leatherbikerg wrote:
I have had X1 active for 5 days and already have a recording stuck in the DVR which will not delete. I had this issue frequently previously. Sometimes the system reset in the early morning helped but oXther times not.

What device are you using to do the delete? X1 STB, website, app?




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