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Cable box

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Cable box

Just got my new cable box.  The light stays on even after I shut the TV off.  

Accepted Solution

Re: Cable box


klj1 wrote:

Just got my new cable box.  The light stays on even after I shut the TV off.  


If this is the X1 platform, it is by design.  You can go into settings and enable power save to shut the box down or simply find and press the power button when you are through watching

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Service Expert

Re: Cable box


klj1 wrote:

Just got my new cable box.  The light stays on even after I shut the TV off.  


If this is the X1 platform, it is by design.  You can go into settings and enable power save to shut the box down or simply find and press the power button when you are through watching




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Official Employee

Re: Cable box

Hi klj1, I am showing that you in fact do have X1 equipment, if you have any other questions or concerns please let us know.

 

Thank you




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