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Cable box problem

New Poster

Cable box problem

cable box not working. ?? error RDK-03005

 

Official Employee

Re: Cable box problem

That’s a channel mapping error, have you tried resetting the box?
New Poster

Re: Cable box problem

Why should we have to reset the box almost daily? And where do I get a refund for the day or two a month I am spending waiting for the box to reboot. Since you all cant come up with a better answer?!
Expert

Re: Cable box problem

You probably have an issue with your connection to the Comcast "head end" somewhere.  Call Comcast and schedule a tech visit.